IDEAS home Printed from https://ideas.repec.org/a/acf/journl/yid296.html
   My bibliography  Save this article

The Performance Measurement in the Civil Service

Author

Listed:
  • Elena Igorevna Vasileva
  • Tatyana Evgenyevna Zerchaninova
  • Alexey Vladimirovich Ruchkin

Abstract

This study focused on the performance management in the civil service. One of the top priorities of the state policy is to increase the performance of the civil servants. The purpose of the study - based on empirical data to measure of the civil servants performance of the Sverdlovsk region and to develop practical recommendations for improving it. During the study, the authors have obtained the following results: • Developed a diagnostic technique that allowed to measure the civil servants performance and to identify ways to improve it; • Conducted a questionnaire survey of civil servants of the Sverdlovsk region. 368 people were interviewed; • Obtained by measurement of the performance civil servants of the Sverdlovsk Region; • Practical recommendations to improve the civil servants performance of the Sverdlovsk region. The novelty of the results. Based on studies performed by the authors: • Developed a new conceptual model for performance measurement in the civil service; • A system of criteria and indicators for the diagnosis and performance measurement in the civil service; • Introduced a modified interpretation of the concept of «civil servants performance». • The conditions and factors of increase of civil servants performance in the Sverdlovsk Region. The results can be used in the development of state programs of human resource management in public authorities of subjects of the Sverdlovsk Region to improve the system of incentives of civil servants, as well as to monitor the the civil servants performance.

Suggested Citation

  • Elena Igorevna Vasileva & Tatyana Evgenyevna Zerchaninova & Alexey Vladimirovich Ruchkin, 0. "The Performance Measurement in the Civil Service," Administrative Consulting, Russian Presidential Academy of National Economy and Public Administration. North-West Institute of Management., issue 4.
    • Handle: RePEc:acf:journl:y::id:296
    as

    Download full text from publisher

    File URL: https://www.acjournal.ru/jour/article/viewFile/296/297
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sheila M. Bird & Cox Sir David & Vern T. Farewell & Goldstein Harvey & Holt Tim & Smith Peter C., 2005. "Performance indicators: good, bad, and ugly," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 168(1), pages 1-27, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. George Leckie & Harvey Goldstein, 2009. "The limitations of using school league tables to inform school choice," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 172(4), pages 835-851, October.
    2. Kramarz, Francis & Machin, Stephen & Ouazad, Amine, 2008. "What Makes a Test Score? The Respective Contributions of Pupils, Schools, and Peers in Achievement in English Primary Education," IZA Discussion Papers 3866, Institute of Labor Economics (IZA).
    3. Paul Allin & David J. Hand, 2017. "From a System of National Accounts to a Process of National Wellbeing Accounting," International Statistical Review, International Statistical Institute, vol. 85(2), pages 355-370, August.
    4. Larsen, Kristian Nørgaard & Kristensen, Søren Rud & Søgaard, Rikke, 2018. "Autonomy to health care professionals as a vehicle for value-based health care? Results of a quasi-experiment in hospital governance," Social Science & Medicine, Elsevier, vol. 196(C), pages 37-46.
    5. Giuseppina Guagnano & Maria Rita Sebastiani, 2018. "Away from Dissatisfaction, Closer to Well-Being: A Multidimensional Synthetic Measure," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 136(3), pages 977-997, April.
    6. Nazarov, Vladimir (Назаров, Владимир) & Davis, Christopher Mark (Дэвис, Кристофер Марк) & Gerry, Christopher J. (Гэрри, Кристофер Дж.) & Polyakova, Aleksandra (Полякова, Александра) & Sisigina, Natali, 2015. "Evaluating the Effectiveness and Efficiency of the Health System [Оценка Эффективности И Результативности Системы Здравоохранения]," Published Papers mn41, Russian Presidential Academy of National Economy and Public Administration.
    7. Paolo Paruolo & Michaela Saisana & Andrea Saltelli, 2013. "Ratings and rankings: voodoo or science?," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 176(3), pages 609-634, June.
    8. Shimaa Elkomy & Graham Cookson, 2020. "Performance Management Strategy: Waiting Time in the English National Health Services," Public Organization Review, Springer, vol. 20(1), pages 95-112, March.
    9. Michael Kuhn & Luigi Siciliani, 2009. "Performance Indicators for Quality with Costly Falsification," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 18(4), pages 1137-1154, December.
    10. Isabella Sulis & Mariano Porcu, 2012. "Comparing degree programs from students’ assessments: A LCRA-based adjusted composite indicator," Statistical Methods & Applications, Springer;Società Italiana di Statistica, vol. 21(2), pages 193-209, June.
    11. Isabella Sulis & Mariano Porcu, 2015. "Assessing Divergences in Mathematics and Reading Achievement in Italian Primary Schools: A Proposal of Adjusted Indicators of School Effectiveness," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 122(2), pages 607-634, June.
    12. D. Tim Holt, 2008. "Official statistics, public policy and public trust," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 171(2), pages 323-346, April.
    13. Sylvia Richardson, 2022. "Statistics in times of increasing uncertainty," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 185(4), pages 1471-1496, October.
    14. Finn Førsund & Dag Edvardsen & Sverre Kittelsen, 2015. "Productivity of tax offices in Norway," Journal of Productivity Analysis, Springer, vol. 43(3), pages 269-279, June.
    15. María del Carmen Bas & Stefano Tarantola & José Miguel Carot & Andrea Conchado, 2017. "Sensitivity Analysis: A Necessary Ingredient for Measuring the Quality of a Teaching Activity Index," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 131(3), pages 931-946, April.
    16. Søgaard, Rikke & Kristensen, Søren Rud & Bech, Mickael, 2015. "Incentivising effort in governance of public hospitals: Development of a delegation-based alternative to activity-based remuneration," Health Policy, Elsevier, vol. 119(8), pages 1076-1085.
    17. Maričić Milica & Bulajić Milica & Radojičić Zoran & Jeremić Veljko, 2019. "Shedding Light on the Doing Business Index: a Machine Learning Approach," Business Systems Research, Sciendo, vol. 10(2), pages 73-84, September.
    18. Hezri, Adnan A. & Dovers, Stephen R., 2006. "Sustainability indicators, policy and governance: Issues for ecological economics," Ecological Economics, Elsevier, vol. 60(1), pages 86-99, November.
    19. Abramo, Giovanni & D’Angelo, Ciriaco Andrea & Grilli, Leonardo, 2015. "Funnel plots for visualizing uncertainty in the research performance of institutions," Journal of Informetrics, Elsevier, vol. 9(4), pages 954-961.
    20. Di Tommaso, Marco R. & Tassinari, Mattia & Barbieri, Elisa & Marozzi, Marco, 2020. "Selective industrial policy and ‘sustainable’ structural change. Discussing the political economy of sectoral priorities in the US," Structural Change and Economic Dynamics, Elsevier, vol. 54(C), pages 309-323.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:acf:journl:y::id:296. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://sziu.ranepa.ru .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.