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The Effects of Empowerment on Work Satisfaction, Performance and Organizational Commitment of Employees: The Case of Turkish Insurance Sector

Author

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  • Necla Tunay

    (Marmara University)

Abstract

Empowerment is a modern management approach and according to the findings of the current national and international studies, it increases the job satisfaction of the employees and therefore their to performance and commitment to institution, thus they increase the overall performance of the institutions. In this study, the effects of empowerment on job satisfaction, performance and organizational commitment of the insurance companies, which are considered to be strong in the personnel empowerment environment, were investigated. The statistical tests applied as a result of a survey involving four insurance companies revealed that empowerment positively affected the job satisfaction, performance and organizational commitment of employees.

Suggested Citation

  • Necla Tunay, 2019. "The Effects of Empowerment on Work Satisfaction, Performance and Organizational Commitment of Employees: The Case of Turkish Insurance Sector," Journal of Finance Letters (Maliye ve Finans Yazıları), Maliye ve Finans Yazıları Yayıncılık Ltd. Şti., vol. 34(112), pages 241-258, October.
    • Handle: RePEc:acc:malfin:v:34:y:2019:i:112:p:241-258
    DOI: https://doi.org/10.33203/mfy.533120
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    More about this item

    Keywords

    Empowerment; insurance companies; variance analysis; hypothesis tests.;
    All these keywords.

    JEL classification:

    • C12 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Hypothesis Testing: General
    • C14 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods and Methodology: General - - - Semiparametric and Nonparametric Methods: General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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