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Capturing Tacit Knowledge for Assessing Employees' Competency and Productivity

Author

Listed:
  • Marzanah A. Jabar
  • Fatimah Sidi
  • Mohd Hasan Selamat
  • Abdul Azim Abdul Ghani
  • Hamidah Ibrahim
  • Salmi Baharom

Abstract

Problem statement: Organization has to evaluate the competencies of their workers to improve organizational productivity. However, this is difficult because organizations have difficulties to capture and retain knowledge especially tacit knowledge of their employees. Approach: The study reviewed selected literature on management knowledge and employers competencies. It also reviewed existing frameworks in knowledge management focusing on the capturing and storing tacit knowledge. Results: Results of this study will include theoretical concept for capturing tacit knowledge and storing them besides developing a model for measuring employee’s competencies in the organization. Conclusion/Recommendation: This study contributes in assessing knowledge workers performance to improve their productivity in an organization.

Suggested Citation

  • Marzanah A. Jabar & Fatimah Sidi & Mohd Hasan Selamat & Abdul Azim Abdul Ghani & Hamidah Ibrahim & Salmi Baharom, 2011. "Capturing Tacit Knowledge for Assessing Employees' Competency and Productivity," American Journal of Economics and Business Administration, Science Publications, vol. 3(2), pages 358-362, May.
    • Handle: RePEc:abk:jajeba:ajebasp.2011.358.362
    DOI: 10.3844/ajebasp.2011.358.362
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    References listed on IDEAS

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    1. Soma Basu & Saroj K. Datta, 2010. "The Success Story of Voluntary Retirement Scheme in National Carbon Company: A Unit of Eveready Industries India Ltd," American Journal of Economics and Business Administration, Science Publications, vol. 2(2), pages 157-159, June.
    2. Roxanne Helm Stevens & Joshua Millage & Sondra Clark, 2010. "Waves of Knowledge Management: The Flow between Explicit and Tacit Knowledge," American Journal of Economics and Business Administration, Science Publications, vol. 2(1), pages 129-135, March.
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    Cited by:

    1. Sharifah Rahama Amirul & Khairul Hanim Pazim & Sharifah Milda Amirul & Rasid Mail & Jakaria Dasan, 2022. "Developing and validating the qualitative labour productivity measurement in service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2853-2874, August.

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