Content
2011, Volume 2, Issue 1
- 38-45 Cellular phone users’ experiences towards online shopping
by Norazah Mohd Suki - 46-47 From jugaad to systematic innovation: the challenge for India
by Shiva Kumar Srinivasan
2010, Volume 1, Issue 2
- 48-50 Employees First, Customers Second: Turning Conventional Management Upside Down
by Savitri Kulkarni - 51-68 Entrepreneurial developments and small scale industry contribution to Nigerian national development- A marketing interface
by Ayozie Daniel Ogechukwu - 69-78 Economic Literacy amongst the Secondary School Teachers in Perak Malaysia
by Nek Kamal Yeop & Norasibah Abdul Jalil - 79-87 Private Sector in Indian Healthcare Delivery: Consumer Perspective and Government Policies to promote private Sector
by Utkarsh Shah - 88-96 The Evolution of Relationship Marketing (RM) Towards Customer Relationship Management (CRM): A Step towards Company Sustainability
by Samsudin Wahab
2010, Volume 1, Issue 1
- 1-10 A Systematic Knowledge Management Approach Using Object-Oriented Theory in Customer Complaint Management
by Wusheng Zhang - 11-15 Applying GIS for Mapping Agricultural Roads Network in Felda Trolak Utara for Oil Palm Plantation Management
by Mohamad Khairil Mohamad - 16-27 The State of Private Universities in Bangladesh: An Evaluation of Students Perception
by SSM Sadrul Huda & Afsana Akhtar & Jashim Uddin Ahmed - 28-39 Dissatisfaction Attributions and Complaining Behavior Of Public Library Users
by Norazah Mohd Suki - 40-47 Stability in Bank Income through Fee-based Activities
by R. K Uppal