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The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care

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  1. Saurabh Ambulkar & S. Arunachalam & Raghu Bommaraju & Sridhar Ramaswami, 2023. "Should a firm bring a supplier into the boardroom?," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 28-44, January.
  2. Guo, Hainan & Xie, Yue & Jiang, Bowen & Tang, Jiafu, 2024. "When outpatient appointment meets online consultation: A joint scheduling optimization framework," Omega, Elsevier, vol. 127(C).
  3. Ni Huang & Zhijun Yan & Haonan Yin, 2021. "Effects of Online–Offline Service Integration on e‐Healthcare Providers: A Quasi‐Natural Experiment," Production and Operations Management, Production and Operations Management Society, vol. 30(8), pages 2359-2378, August.
  4. Kraig Delana & Sarang Deo & Kamalini Ramdas & Ganesh-Babu B. Subburaman & Thulasiraj Ravilla, 2023. "Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India," Management Science, INFORMS, vol. 69(5), pages 2568-2586, May.
  5. Tom Fangyun Tan & Serguei Netessine, 2020. "At Your Service on the Table: Impact of Tabletop Technology on Restaurant Performance," Management Science, INFORMS, vol. 66(10), pages 4496-4515, October.
  6. Elena Andreyeva & Guy David & Hummy Song, 2018. "The Effects of Home Health Visit Length on Hospital Readmission," NBER Working Papers 24566, National Bureau of Economic Research, Inc.
  7. Cecilia Dahlgren & Emma Spånberg & Sofia Sveréus & Margareta Dackehag & Per Wändell & Clas Rehnberg, 2024. "Short- and intermediate-term impact of DTC telemedicine consultations on subsequent healthcare consumption," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 25(1), pages 157-176, February.
  8. Elina H. Hwang & Xitong Guo & Yong Tan & Yuanyuan Dang, 2022. "Delivering Healthcare Through Teleconsultations: Implications for Offline Healthcare Disparity," Information Systems Research, INFORMS, vol. 33(2), pages 515-539, June.
  9. Sezgin Ayabakan & Indranil R. Bardhan & Zhiqiang (Eric) Zheng, 2024. "Impact of Telehealth and Process Virtualization on Healthcare Utilization," Information Systems Research, INFORMS, vol. 35(1), pages 45-65, March.
  10. Seokjun Youn & H. Neil Geismar & Michael Pinedo, 2022. "Planning and scheduling in healthcare for better care coordination: Current understanding, trending topics, and future opportunities," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4407-4423, December.
  11. Guoliang Frank Jiang & Jeffrey J. Reuer & Colette Southam & Paul W. Beamish, 2022. "The impact of initial public offerings on SMEs’ foreign investment decisions," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(5), pages 879-901, July.
  12. Veronika Grimm & Lukas Nöh & Milena Schwarz, 2021. "Investitionen für nachhaltiges Wachstum in Deutschland: Status quo und Perspektiven," Wirtschaftsdienst, Springer;ZBW - Leibniz Information Centre for Economics, vol. 101(3), pages 162-167, March.
  13. Qili Wang & Liangfei Qiu & Wei Xu, 2024. "Informal Payments and Doctor Engagement in an Online Health Community: An Empirical Investigation Using Generalized Synthetic Control," Information Systems Research, INFORMS, vol. 35(2), pages 706-726, June.
  14. Christian Terwiesch, 2019. "OM Forum—Empirical Research in Operations Management: From Field Studies to Analyzing Digital Exhaust," Manufacturing & Service Operations Management, INFORMS, vol. 21(4), pages 713-722, October.
  15. Ellegård, Lina Maria & Kjellsson, Gustav & Mattisson, Linn, 2021. "An App Call a Day Keeps the Patient Away? Substitution of Online and In-Person Doctor Consultations Among Young Adults," Working Papers in Economics 808, University of Gothenburg, Department of Economics, revised May 2022.
  16. Matias Busso & Maria P. Gonzalez & Carlos Scartascini, 2022. "On the demand for telemedicine: Evidence from the COVID‐19 pandemic," Health Economics, John Wiley & Sons, Ltd., vol. 31(7), pages 1491-1505, July.
  17. Hessam Bavafa & Anne Canamucio & Steven C. Marcus & Christian Terwiesch & Rachel M. Werner, 2022. "Capacity Rationing in Primary Care: Provider Availability Shocks and Channel Diversion," Management Science, INFORMS, vol. 68(4), pages 2842-2859, April.
  18. Zhijun Yan & Lini Kuang & Liangfei Qiu, 2022. "Prosocial behaviors and economic performance: Evidence from an online mental healthcare platform," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3859-3876, October.
  19. Wenjuan Fan & Qiqi Zhou & Liangfei Qiu & Subodha Kumar, 2023. "Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments," Information Systems Research, INFORMS, vol. 34(2), pages 629-651, June.
  20. Tomer Geva & Maytal Saar‐Tsechansky, 2021. "Who Is a Better Decision Maker? Data‐Driven Expert Ranking Under Unobserved Quality," Production and Operations Management, Production and Operations Management Society, vol. 30(1), pages 127-144, January.
  21. Cai, Yun & Song, Haiqing & Wang, Shan, 2024. "Managing appointment-based services with electronic visits," European Journal of Operational Research, Elsevier, vol. 315(3), pages 863-878.
  22. Jun Li & Di (Andrew) Wu, 2022. "The Price Effect of Drug Price Ceilings: Intended and Unintended Consequences," Management Science, INFORMS, vol. 68(8), pages 5758-5777, August.
  23. Balaraman Rajan & Tolga Tezcan & Abraham Seidmann, 2019. "Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care," Management Science, INFORMS, vol. 65(3), pages 1236-1267, March.
  24. Necati Ertekin & Mehmet Gümüş & Mohammad E. Nikoofal, 2022. "Online-Exclusive or Hybrid? Channel Merchandising Strategies for Ship-to-Store Implementation," Management Science, INFORMS, vol. 68(8), pages 5828-5846, August.
  25. Sungwook Yoon & Duk Bin Jun & Sungho Park, 2020. "The effect of general health checks on healthcare utilization: accounting for self‐selection bias," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 183(1), pages 3-36, January.
  26. Guihua Wang & Jun Li & Wallace J. Hopp, 2022. "An Instrumental Variable Forest Approach for Detecting Heterogeneous Treatment Effects in Observational Studies," Management Science, INFORMS, vol. 68(5), pages 3399-3418, May.
  27. Guihua Wang & Jun Li & Wallace J. Hopp & Franco L. Fazzalari & Steven F. Bolling, 2019. "Using Patient-Specific Quality Information to Unlock Hidden Healthcare Capabilities," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 582-601, July.
  28. Xiao Yu & Armagan Bayram, 2021. "Managing capacity for virtual and office appointments in chronic care," Health Care Management Science, Springer, vol. 24(4), pages 742-767, December.
  29. Chen Chen & Dylan Walker, 2023. "A Bitter Pill to Swallow? The Consequences of Patient Evaluation in Online Health Question-and-Answer Platforms," Information Systems Research, INFORMS, vol. 34(3), pages 867-889, September.
  30. Hessam Bavafa & Sergei Savin & Christian Terwiesch, 2021. "Customizing Primary Care Delivery Using E‐Visits," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 4306-4327, November.
  31. Saligrama Agnihothri & Leon Cui & Mohammad Delasay & Balaraman Rajan, 2020. "The value of mHealth for managing chronic conditions," Health Care Management Science, Springer, vol. 23(2), pages 185-202, June.
  32. Chakraborty, Imon & Ilavarasan, P. Vigneswara & Edirippulige, Sisira, 2021. "Health-tech startups in healthcare service delivery: A scoping review," Social Science & Medicine, Elsevier, vol. 278(C).
  33. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
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