IDEAS home Printed from https://ideas.repec.org/r/inm/ormnsc/v61y2015i8p1812-1829.html
   My bibliography  Save this item

Signaling New Product Reliability with After-Sales Service Contracts

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Cao, Yiqiu & Wang, Qiangqiang, 2022. "The informational role of guarantee contracts," European Journal of Operational Research, Elsevier, vol. 301(1), pages 191-202.
  2. Michael S. Pangburn & Euthemia Stavrulaki, 2022. "From Used to New: Committing to Product Refresh Services," Sustainability, MDPI, vol. 14(8), pages 1-21, April.
  3. Bin Li & Onur Boyabatlı & Buket Avcı, 2023. "The Impact of Commodity Price Uncertainty on the Economic Value of Waste-to-Energy Conversion in Agricultural Processing," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 229-249, July.
  4. Nicos Savva & Tolga Tezcan & Özlem Yıldız, 2019. "Can Yardstick Competition Reduce Waiting Times?," Management Science, INFORMS, vol. 65(7), pages 3196-3215, July.
  5. Deprez, Laurens & Antonio, Katrien & Boute, Robert, 2021. "Pricing service maintenance contracts using predictive analytics," European Journal of Operational Research, Elsevier, vol. 290(2), pages 530-545.
  6. Zhou, Rui & Liao, Yi & Shen, Wenjing & Yang, Shilei, 2020. "Channel selection and fulfillment service contracts in the presence of asymmetric service information," International Journal of Production Economics, Elsevier, vol. 222(C).
  7. Rahimi-Ghahroodi, S. & Al Hanbali, A. & Zijm, W.H.M. & Timmer, J.B., 2020. "Multi-resource emergency supply contracts with asymmetric information in the after-sales services," International Journal of Production Economics, Elsevier, vol. 229(C).
  8. Jing Hou & Burak Kazaz & Fasheng Xu, 2023. "Blockchain-Based Digital Payment Obligations for Trade Finance," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 267-287, July.
  9. Ying Gao & Xiangpei Hu & Qingkai Ji, 2022. "Quality signaling strategies of experience goods in online–offline channel integration," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(7), pages 2967-2981, October.
  10. Mehta, Ritu & Balakumar, Karthikeyan, 2021. "Redesigning after-sales service: Impact on incumbent product distribution channels," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
  11. Qianru Ge & Willem van Jaarsveld & Zümbül Atan, 2020. "Optimal redesign decisions through failure rate estimates," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(4), pages 254-271, June.
  12. Christopher S. Tang & S. Alex Yang & Jing Wu, 2018. "Sourcing from Suppliers with Financial Constraints and Performance Risk," Manufacturing & Service Operations Management, INFORMS, vol. 20(1), pages 70-84, February.
  13. Jiang Shenyang & Jiang Zhibin & Niu Yimeng & Wu Jing, 2023. "The Impact of Servicization of Manufacturing Firms on Bullwhip Effects," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 304-317, July.
  14. Oben Ceryan & Florian Lücker, 2023. "Disruption Mitigation and Pricing Flexibility," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 177-192, July.
  15. Yanfei Lan & Zhibing Liu & Baozhuang Niu, 2017. "Pricing and Design of After-Sales Service Contract: The Value of Mining Asymmetric Sales Cost Information," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 34(01), pages 1-25, February.
  16. S. Alex Yang & Nitin Bakshi & Christopher J. Chen, 2021. "Trade Credit Insurance: Operational Value and Contract Choice," Management Science, INFORMS, vol. 67(2), pages 875-891, February.
  17. Li, Dong, 2020. "When less is more: Recovery technology investment and segmentation for uptime-centered services," European Journal of Operational Research, Elsevier, vol. 286(1), pages 267-281.
  18. Qin, Xuwei & Shao, Lusheng & Jiang, Zhong-Zhong, 2020. "Contract design for equipment after-sales service with business interruption insurance," European Journal of Operational Research, Elsevier, vol. 284(1), pages 176-187.
  19. Lusheng Shao & Derui Wang & Xiaole Wu, 2023. "Competitive Forward and Spot Trading Under Yield Uncertainty," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 214-228, July.
  20. Munten, Pauline & Vanhamme, Joëlle, 2023. "To reduce waste, have it repaired! The quality signaling effect of product repairability," Journal of Business Research, Elsevier, vol. 156(C).
  21. Xu, Man & Tang, Wansheng & Zhao, Ruiqing, 2023. "Should reputable e-retailers undertake service activities along with sales?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  22. Selvaprabu Nadarajah, 2023. "Corporate Renewable Procurement Analytics," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 250-266, July.
  23. Hamid Nazerzadeh & Georgia Perakis, 2016. "Technical Note—Nonlinear Pricing Competition with Private Capacity Information," Operations Research, INFORMS, vol. 64(2), pages 329-340, April.
  24. Dong Li & Nishant Mishra & Serguei Netessine, 2023. "Contracting for Product Support Under Information Asymmetry," Management Science, INFORMS, vol. 69(8), pages 4627-4645, August.
  25. Behzad Hezarkhani & Mahesh Nagarajan & Chunyang Tong, 2022. "Toward servitization: Optimal design of uptime‐guarantee maintenance contracts," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3806-3822, October.
  26. Panos Kouvelis & Hirofumi Matsuo & Yixuan Xiao & Quan Yuan, 2023. "Long-Term Service Agreement in Power Systems," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 288-303, July.
  27. Eduard Calvo & Ruomeng Cui & Juan Camilo Serpa, 2019. "Oversight and Efficiency in Public Projects: A Regression Discontinuity Analysis," Management Science, INFORMS, vol. 65(12), pages 5651-5675, December.
  28. Vibhuti Dhingra & Harish Krishnan, 2021. "Managing Reputation Risk in Supply Chains: The Role of Risk Sharing Under Limited Liability," Management Science, INFORMS, vol. 67(8), pages 4845-4862, August.
  29. Li, Dong & Mishra, Nishant, 2021. "Engaging suppliers for reliability improvement under outcome-based compensations," Omega, Elsevier, vol. 102(C).
  30. Korkeamäki, Lauri & Kohtamäki, Marko & Parida, Vinit, 2021. "Worth the risk? The profit impact of outcome-based service offerings for manufacturing firms," Journal of Business Research, Elsevier, vol. 131(C), pages 92-102.
  31. Paolo Guiotto & Andrea Roncoroni, 2023. "Optimal Newsvendor IRM with Downside Risk," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 16(3-4), pages 193-213, July.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.