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Design and Analysis of Diagnostic Service Centers

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Cited by:

  1. Zhankun Sun & Nilay Tanık Argon & Serhan Ziya, 2022. "When to Triage in Service Systems with Hidden Customer Class Identities?," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 172-193, January.
  2. Nicos Savva & Tolga Tezcan & Özlem Yıldız, 2019. "Can Yardstick Competition Reduce Waiting Times?," Management Science, INFORMS, vol. 65(7), pages 3196-3215, July.
  3. Kuntz, Ludwig & Mennicken, Roman & Scholtes, Stefan, 2011. "Stress on the Ward – An Empirical Study of the Nonlinear Relationship between Organizational Workload and Service Quality," Ruhr Economic Papers 277, RWI - Leibniz-Institut für Wirtschaftsforschung, Ruhr-University Bochum, TU Dortmund University, University of Duisburg-Essen.
  4. Linjia Wu & Kevin Han & Han Wu & Yu Shi & Canyao Liu, 2024. "Optimizing the Capacity Allocation of the Chinese Hierarchical Healthcare System under Heavy Traffic Conditions," Mathematics, MDPI, vol. 12(15), pages 1-19, August.
  5. Pengfei Guo & Christopher S. Tang & Yulan Wang & Ming Zhao, 2019. "The Impact of Reimbursement Policy on Social Welfare, Revisit Rate, and Waiting Time in a Public Healthcare System: Fee-for-Service Versus Bundled Payment," Service Science, INFORMS, vol. 21(1), pages 154-170, January.
  6. Hummy Song & Anita L. Tucker & Karen L. Murrell, 2015. "The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay," Management Science, INFORMS, vol. 61(12), pages 3032-3053, December.
  7. Zhankun Sun & Nilay Tan?k Argon & Serhan Ziya, 2018. "Patient Triage and Prioritization Under Austere Conditions," Management Science, INFORMS, vol. 64(10), pages 4471-4489, October.
  8. Delgado-Alvarez, Carlos A. & van Ackere, Ann & Larsen, Erik R & Arango-Aramburo, Santiago, 2017. "Managing capacity at a service facility: An experimental approach," European Journal of Operational Research, Elsevier, vol. 259(1), pages 216-228.
  9. Xiaoquan Gao & Jianpei Wen & Jie Song, 2020. "Capacity allocation and revenue sharing in healthcare alliances," Flexible Services and Manufacturing Journal, Springer, vol. 32(4), pages 829-851, December.
  10. repec:zbw:rwirep:0277 is not listed on IDEAS
  11. Ryan W. Buell & Michael I. Norton, 2011. "The Labor Illusion: How Operational Transparency Increases Perceived Value," Management Science, INFORMS, vol. 57(9), pages 1564-1579, February.
  12. Ludwig Kuntz & Roman Mennicken & Stefan Scholtes, 2011. "Stress on the Ward – An Empirical Study of the Nonlinear Relationship between Organizational Workload and Service Quality," Ruhr Economic Papers 0277, Rheinisch-Westfälisches Institut für Wirtschaftsforschung, Ruhr-Universität Bochum, Universität Dortmund, Universität Duisburg-Essen.
  13. Saed Alizamir & Francis de Véricourt & Peng Sun, 2013. "Diagnostic Accuracy Under Congestion," Management Science, INFORMS, vol. 59(1), pages 157-171, December.
  14. Tinglong Dai & Ronghuo Zheng & Katia Sycara, 2020. "Jumping the Line, Charitably: Analysis and Remedy of Donor-Priority Rule," Management Science, INFORMS, vol. 66(2), pages 622-641, February.
  15. Ni, Guanqun & Xu, Yinfeng & Dong, Yucheng, 2013. "Price and speed decisions in customer-intensive services with two classes of customers," European Journal of Operational Research, Elsevier, vol. 228(2), pages 427-436.
  16. Ying Xu & Alan Scheller-Wolf & Katia Sycara, 2015. "The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains," Operations Research, INFORMS, vol. 63(1), pages 233-246, February.
  17. Pengyi Shi & Jonathan E. Helm & H. Sebastian Heese & Alice M. Mitchell, 2021. "An Operational Framework for the Adoption and Integration of New Diagnostic Tests," Production and Operations Management, Production and Operations Management Society, vol. 30(2), pages 330-354, February.
  18. Tinglong Dai & Mustafa Akan & Sridhar Tayur, 2017. "Imaging Room and Beyond: The Underlying Economics Behind Physicians’ Test-Ordering Behavior in Outpatient Services," Manufacturing & Service Operations Management, INFORMS, vol. 19(1), pages 99-113, February.
  19. Huang, Fengfeng & Guo, Pengfei & Wang, Yulan, 2022. "Optimal group testing strategy for the mass screening of SARS-CoV-2," Omega, Elsevier, vol. 112(C).
  20. Mor Armony & Efrat Perel & Nir Perel & Uri Yechiali, 2019. "Exact analysis for multiserver queueing systems with cross selling," Annals of Operations Research, Springer, vol. 274(1), pages 75-100, March.
  21. Sun, Mingyao & Chai, Qiangfei & Ng, Chi To, 2023. "Managing the quality-speed tradeoff in blockchain-supported healthcare diagnostic services," Omega, Elsevier, vol. 120(C).
  22. Tinglong Dai & Shubhranshu Singh, 2020. "Conspicuous by Its Absence: Diagnostic Expert Testing Under Uncertainty," Marketing Science, INFORMS, vol. 39(3), pages 540-563, May.
  23. Xiaofang Wang & Laurens G. Debo & Alan Scheller‐Wolf & Stephen F. Smith, 2012. "Service design at diagnostic service centers," Naval Research Logistics (NRL), John Wiley & Sons, vol. 59(8), pages 613-628, December.
  24. Yu, Jianjun & Fang, Yanli & Zhong, Yuanguang & Zhang, Xiong & Zhang, Ruijie, 2022. "Pricing and quality strategies for an on-demand housekeeping platform with customer-intensive services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
  25. Wang, Jian-Jun & Zhang, Xinmou & Shi, Jim Junmin, 2023. "Hospital dual-channel adoption decisions with telemedicine referral and misdiagnosis," Omega, Elsevier, vol. 119(C).
  26. Krishnan S. Anand & M. Faz{i}l Paç & Senthil Veeraraghavan, 2011. "Quality-Speed Conundrum: Trade-offs in Customer-Intensive Services," Management Science, INFORMS, vol. 57(1), pages 40-56, January.
  27. Fengfeng Huang & Pengfei Guo & Yulan Wang, 2022. "Modeling Patients' Illness Perception and Equilibrium Analysis of Their Doctor Shopping Behavior," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 1216-1234, March.
  28. Sun, Mingyao & Ng, Chi To & Wu, Feng & Cheng, T.C.E., 2022. "Optimization of after-sales services with spare parts consumption and repairman travel," International Journal of Production Economics, Elsevier, vol. 244(C).
  29. Saghafian, Soroush & Hopp, Wallace J. & Iravani, Seyed M. R. & Cheng, Yao & Diermeier, Daniel, 2017. "Workload Management in Telemedical Physician Triage and Other Knowledge-Based Service Systems," Working Paper Series rwp17-035, Harvard University, John F. Kennedy School of Government.
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