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Performance-based quality contracts for the bus sector: delivering social and commercial value for money

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  1. dell'Olio, Luigi & Ibeas, Angel & Cecín, Patricia, 2010. "Modelling user perception of bus transit quality," Transport Policy, Elsevier, vol. 17(6), pages 388-397, November.
  2. dell'Olio, Luigi & Ibeas, Angel & Cecin, Patricia, 2011. "The quality of service desired by public transport users," Transport Policy, Elsevier, vol. 18(1), pages 217-227, January.
  3. Boitani, Andrea & Cambini, Carlo, 2006. "To bid or not to bid, this is the question: the Italian experience in competitive tendering for local bus services," European Transport \ Trasporti Europei, ISTIEE, Institute for the Study of Transport within the European Economic Integration, issue 33, pages 41-53.
  4. Ling, Shuai & Jia, Ning & Ma, Shoufeng & Lan, Yanfei & Hu, Wandi, 2019. "An incentive mechanism design for bus subsidy based on the route service level," Transportation Research Part A: Policy and Practice, Elsevier, vol. 119(C), pages 271-283.
  5. Bajada, Thérèse & Titheridge, Helena, 2016. "To contract or to operate publicly? Observations from the bus service reform transition process in Malta," Research in Transportation Economics, Elsevier, vol. 59(C), pages 281-291.
  6. Concepcion Roman & Juan Carlos Martin & Raquel Espino, 2011. "Using Stated Preferences (Sp) To Analyze The Service Quality Of Public Transport," ERSA conference papers ersa11p86, European Regional Science Association.
  7. Benedetto Barabino & Nicola Aldo Cabras & Claudio Conversano & Alessandro Olivo, 2020. "An Integrated Approach to Select Key Quality Indicators in Transit Services," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(3), pages 1045-1080, June.
  8. Kavanagh, Peter, 2016. "A case for negotiated performance-based contracting rather than competitive tendering in government public transport (bus) service procurement," Research in Transportation Economics, Elsevier, vol. 59(C), pages 313-322.
  9. Gordan Stojić & Dušan Mladenović & Olegas Prentkovskis & Slavko Vesković, 2018. "A Novel Model for Determining Public Service Compensation in Integrated Public Transport Systems," Sustainability, MDPI, vol. 10(9), pages 1-20, August.
  10. Haldenbilen, Soner & Ceylan, Halim, 2005. "The development of a policy for road tax in Turkey, using a genetic algorithm approach for demand estimation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(10), pages 861-877, December.
  11. González-Díaz, Manuel & Montoro-Sánchez, Ángeles, 2011. "Some lessons from incentive theory: Promoting quality in bus transport," Transport Policy, Elsevier, vol. 18(2), pages 299-306, March.
  12. Hensher, David A., 2007. "Bus transport: Economics, policy and planning," Research in Transportation Economics, Elsevier, vol. 18(1), pages 1-507, January.
  13. Feifei Qin & Xiaoning Zhang, 2015. "Designing an Optimal Subsidy Scheme to Reduce Emissions for a Competitive Urban Transport Market," Sustainability, MDPI, vol. 7(9), pages 1-16, August.
  14. Vigren, Andreas & Pyddoke, Roger, 2020. "The impact on bus ridership of passenger incentive contracts in public transport," Transportation Research Part A: Policy and Practice, Elsevier, vol. 135(C), pages 144-159.
  15. Canıtez, Fatih & Çelebi, Dilay & Deveci, Muhammet & Kuvvetli, Yusuf, 2019. "Selecting an optimal contractual payment model for Istanbul's public bus operators using non-linear mathematical programming," Research in Transportation Economics, Elsevier, vol. 76(C).
  16. Hensher, David A. & Mulley, Corinne & Smith, Neil, 2013. "Towards a simplified performance-linked value for money model as a reference point for bus contract payments," Research in Transportation Economics, Elsevier, vol. 39(1), pages 232-238.
  17. Batarce, Marco & Ávila, Franco, 2020. "Misguided quality incentives: The case of the Santiago bus system," Transportation Research Part A: Policy and Practice, Elsevier, vol. 139(C), pages 376-399.
  18. Feng, Zhuo & Zhang, Shui-Bo & Gao, Ying & Zhang, Shuai-Jun, 2016. "Subsidizing and pricing private toll roads with noncontractible service quality: A relational contract approach," Transportation Research Part B: Methodological, Elsevier, vol. 91(C), pages 466-491.
  19. Rojo, Marta & dell’Olio, Luigi & Gonzalo-Orden, Hernán & Ibeas, Ángel, 2015. "Inclusion of quality criteria in public bus service contracts in metropolitan areas," Transport Policy, Elsevier, vol. 42(C), pages 52-63.
  20. Gijsenberg, Maarten & Verhoef, Pieter, 2018. "Moving Forward," Research Report 2018003-MARK, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
  21. Mouwen, Arnoud & Rietveld, Piet, 2013. "Does competitive tendering improve customer satisfaction with public transport? A case study for the Netherlands," Transportation Research Part A: Policy and Practice, Elsevier, vol. 51(C), pages 29-45.
  22. Hooper, Louise, 2008. "Paying for performance: Uncertainty, asymmetric information and the payment model," Research in Transportation Economics, Elsevier, vol. 22(1), pages 157-163, January.
  23. Bekken, Jon-Terje & Longva, Frode & Fearnley, Nils & Osland, Oddgeir, 2006. "Norwegian experiences with tendered buss services," European Transport \ Trasporti Europei, ISTIEE, Institute for the Study of Transport within the European Economic Integration, issue 33, pages 29-40.
  24. Jan U. Becker & Sönke Albers, 2016. "The limits of analyzing service quality data in public transport," Transportation, Springer, vol. 43(5), pages 823-842, September.
  25. Gwilliam, Ken, 2008. "Bus transport: Is there a regulatory cycle?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(9), pages 1183-1194, November.
  26. Hensher, David A. & Stanley, John, 2008. "Transacting under a performance-based contract: The role of negotiation and competitive tendering," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(9), pages 1143-1151, November.
  27. João M. Pinto & Mário Coutinho dos Santos & Pedro Verga Matos, 2021. "Contracting Out Public Transit Services: An Incentive Performance-Based Approach," Working Papers de Economia (Economics Working Papers) 02, Católica Porto Business School, Universidade Católica Portuguesa.
  28. Orlis, Christos & Laganá, Demetrio & Dullaert, Wout & Vigo, Daniele, 2020. "Distribution with Quality of Service Considerations: The Capacitated Routing Problem with Profits and Service Level Requirements," Omega, Elsevier, vol. 93(C).
  29. Abenoza, Roberto F. & Cats, Oded & Susilo, Yusak O., 2017. "Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution," Transportation Research Part A: Policy and Practice, Elsevier, vol. 95(C), pages 64-84.
  30. Rubensson, Isak & Börjesson, Maria, 2018. "Satisfaction with crowding in public transport," Working papers in Transport Economics 2018:6, CTS - Centre for Transport Studies Stockholm (KTH and VTI).
  31. Andrés Gómez-Lobo & Julio Briones, 2014. "Incentives in Bus Concession Contracts: A Review of Several Experiences in Latin America," Transport Reviews, Taylor & Francis Journals, vol. 34(2), pages 246-265, March.
  32. Sheng, Dian & Meng, Qiang, 2020. "Public bus service contracting: A critical review and future research opportunities," Research in Transportation Economics, Elsevier, vol. 83(C).
  33. Chaparro, Alejandra & Galilea, Patricia & Muñoz, Juan Carlos & Poblete, Joaquín, 2020. "Application of an incentive for bus drivers to achieve an improvement in the quality of service," Research in Transportation Economics, Elsevier, vol. 83(C).
  34. Wenqian Zou & Meichen Yu & Shoshi MIZOKAMI, 2019. "Mechanism Design for an Incentive Subsidy Scheme for Bus Transport," Sustainability, MDPI, vol. 11(6), pages 1-13, March.
  35. Mouwen, Arnoud, 2015. "Drivers of customer satisfaction with public transport services," Transportation Research Part A: Policy and Practice, Elsevier, vol. 78(C), pages 1-20.
  36. Benedetto Barabino, 2018. "Automatic recognition of “low-quality” vehicles and bus stops in bus services," Public Transport, Springer, vol. 10(2), pages 257-289, August.
  37. Shiqian Ji & Jiaming Zhong & Zhaocheng He, 2022. "A Bus Subsidy Scheme Design Model Considering Competition between Bus Companies," Sustainability, MDPI, vol. 14(7), pages 1-19, April.
  38. Sepúlveda, Juan Pablo & Galilea, Patricia, 2020. "How do different payment schemes to operators affect public transport concessions? A microeconomic model," Transport Policy, Elsevier, vol. 93(C), pages 27-35.
  39. Gwilliam, Ken, 2008. "A review of issues in transit economics," Research in Transportation Economics, Elsevier, vol. 23(1), pages 4-22, January.
  40. Godachevich, Javiera & Tirachini, Alejandro, 2021. "Does the measured performance of bus operators depend on the index chosen to assess reliability in contracts? An analysis of bus headway variability," Research in Transportation Economics, Elsevier, vol. 90(C).
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