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Product delivery service provider selection and customer satisfaction in the era of internet of things: A Chinese e-retailers’ perspective

Citations

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Cited by:

  1. Delgosha, Mohammad Soltani & Hajiheydari, Nastaran & Talafidaryani, Mojtaba, 2022. "Discovering IoT implications in business and management: A computational thematic analysis," Technovation, Elsevier, vol. 118(C).
  2. Dimitri Laroutis & Philippe Boistel & Max Poulain, 2024. "SMEs versus Amazon: Is the choice of Amazon as the benchmark e-commerce site inevitable? [PME versus Amazon : Le choix d’Amazon comme site marchand de référence est-il une fatalité ?]," Post-Print hal-04687303, HAL.
  3. Eryarsoy, Enes & Kilic, Huseyin Selcuk & Zaim, Selim & Doszhanova, Marzhan, 2022. "Assessing IoT challenges in supply chain: A comparative study before and during- COVID-19 using interval valued neutrosophic analytical hierarchy process," Journal of Business Research, Elsevier, vol. 147(C), pages 108-123.
  4. Nozari Hamed & Fallah Mohammad & Szmelter-Jarosz Agnieszka & Krzemiński Maciej, 2021. "Analysis of Security Criteria for IoT-Based Supply Chain: A Case Study of FMCG Industries," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 29(4), pages 149-171, December.
  5. Tine Bertoncel & Ivan Erenda & Maja Meško, 2018. "Best Practices. Managerial Early Warning System as Best Practice for Project Selection at a Smart Factory," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(49), pages 805-805, August.
  6. Tao, Zhibin & Chao, Jiaxiao, 2024. "Unlocking new opportunities in the industry 4.0 era, exploring the critical impact of digital technology on sustainable performance and the mediating role of GSCM practices," Innovation and Green Development, Elsevier, vol. 3(3).
  7. Lu, Yang & Papagiannidis, Savvas & Alamanos, Eleftherios, 2018. "Internet of Things: A systematic review of the business literature from the user and organisational perspectives," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 285-297.
  8. Shaker Salem Abuzawida & Ahmad Bassam Alzubi & Kolawole Iyiola, 2023. "Sustainable Supply Chain Practices: An Empirical Investigation from the Manufacturing Industry," Sustainability, MDPI, vol. 15(19), pages 1-24, September.
  9. Xu, Xun & Zeng, Shuo & He, Yuanjie, 2017. "The influence of e-services on customer online purchasing behavior toward remanufactured products," International Journal of Production Economics, Elsevier, vol. 187(C), pages 113-125.
  10. Zhennan Yuan & Jin Qin & Xiaoming Yan & Yugang Yu, 2022. "Compensation policy for delivery delay in online retailing," Operational Research, Springer, vol. 22(4), pages 3869-3900, September.
  11. Vyt, Dany & Jara, Magali & Mevel, Olivier & Morvan, Thierry & Morvan, Nélida, 2022. "The impact of convenience in a click and collect retail setting: A consumer-based approach," International Journal of Production Economics, Elsevier, vol. 248(C).
  12. Bogataj, David & Bogataj, Marija & Hudoklin, Domen, 2017. "Reprint of “Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model”," International Journal of Production Economics, Elsevier, vol. 194(C), pages 113-125.
  13. Yuan Zhang & Yu Yuan & Kejing Lu, 2020. "RETRACTED ARTICLE: E-commerce information system data analytics by advanced ACO for asymmetric capacitated vehicle delivery routing," Information Systems and e-Business Management, Springer, vol. 18(4), pages 911-929, December.
  14. Li, Ying & Dai, Jing & Cui, Li, 2020. "The impact of digital technologies on economic and environmental performance in the context of industry 4.0: A moderated mediation model," International Journal of Production Economics, Elsevier, vol. 229(C).
  15. Juhani Ukko & Minna Saunila & Sariseelia Sore & Tero Rantala & Mina Nasiri, 2023. "Exploring the Effect of E-Business Operations on E-Business Performance: Moderating Effect of Responsiveness to the Supplier," SAGE Open, , vol. 13(3), pages 21582440231, August.
  16. Swapan Kumar Saha & Guijun Zhuang & Sihan Li, 2020. "Will Consumers Pay More for Efficient Delivery? An Empirical Study of What Affects E-Customers’ Satisfaction and Willingness to Pay on Online Shopping in Bangladesh," Sustainability, MDPI, vol. 12(3), pages 1-22, February.
  17. Belhadi, Amine & Kamble, Sachin & Benkhati, Imane & Gupta, Shivam & Mangla, Sachin Kumar, 2023. "Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? Empirical insights from B2B platform economy," Journal of Business Research, Elsevier, vol. 156(C).
  18. Dany Vyt & Magali Jara & Olivier Mevel & Thierry Morvan & Nélida Morvan, 2022. "The impact of convenience in a click and collect retail setting: A consumer-based approach," Post-Print halshs-03624658, HAL.
  19. Vasja Roblek & Maja Meško & Alojz Krapež, 2016. "A Complex View of Industry 4.0," SAGE Open, , vol. 6(2), pages 21582440166, June.
  20. Niloofar Jahani & Arash Sepehri & Hadi Rezaei Vandchali & Erfan Babaee Tirkolaee, 2021. "Application of Industry 4.0 in the Procurement Processes of Supply Chains: A Systematic Literature Review," Sustainability, MDPI, vol. 13(14), pages 1-25, July.
  21. Beltagui, Ahmad & Kunz, Nathan & Gold, Stefan, 2020. "The role of 3D printing and open design on adoption of socially sustainable supply chain innovation," International Journal of Production Economics, Elsevier, vol. 221(C).
  22. repec:aud:audfin:v:20:y:2018:i:49:p:805 is not listed on IDEAS
  23. Joon-ho Kim & Bong-ihn Seok & Hyun-ju Choi & Seung-hye Jung & Jong-pil Yu, 2020. "Sustainable Management Activities: A Study on the Relations between Technology Commercialization Capabilities, Sustainable Competitive Advantage, and Business Performance," Sustainability, MDPI, vol. 12(19), pages 1-31, September.
  24. Abirami Raja Santhi & Padmakumar Muthuswamy, 2022. "Pandemic, War, Natural Calamities, and Sustainability: Industry 4.0 Technologies to Overcome Traditional and Contemporary Supply Chain Challenges," Logistics, MDPI, vol. 6(4), pages 1-32, November.
  25. Yong Liu & Dewei Yang & Hengzhou Xu, 2017. "Factors Influencing Consumer Willingness to Pay for Low‐Carbon Products: A Simulation Study in China," Business Strategy and the Environment, Wiley Blackwell, vol. 26(7), pages 972-984, November.
  26. Sanjeev Yadav & Sunil Luthra & Dixit Garg, 2022. "Internet of things (IoT) based coordination system in Agri-food supply chain: development of an efficient framework using DEMATEL-ISM," Operations Management Research, Springer, vol. 15(1), pages 1-27, June.
  27. Mohammadzadeh, Ali Kamali & Ghafoori, Saeed & Mohammadian, Ayoub & Mohammadkazemi, Reza & Mahbanooei, Bahareh & Ghasemi, Rohollah, 2018. "A Fuzzy Analytic Network Process (FANP) approach for prioritizing internet of things challenges in Iran," Technology in Society, Elsevier, vol. 53(C), pages 124-134.
  28. Xu, Xun & Munson, Charles L. & Zeng, Shuo, 2017. "The impact of e-service offerings on the demand of online customers," International Journal of Production Economics, Elsevier, vol. 184(C), pages 231-244.
  29. Winnie Ng Picoto & Joana Carlota Abreu & Patricia Martins, 2023. "Integrating the Internet of Things Into E-Commerce: The Role of Trust, Privacy, and Data Confidentiality Concerns in Consumer Adoption," International Journal of E-Business Research (IJEBR), IGI Global, vol. 19(1), pages 1-18, January.
  30. Sudesh Sheoran & Sanket Vij, 2023. "A Consumer-Centric Paradigm Shift in Business Environment with the Evolution of the Internet of Things: A Literature Review," Vision, , vol. 27(4), pages 431-442, August.
  31. Junming Liu & Weiwei Chen & Jingyuan Yang & Hui Xiong & Can Chen, 2022. "Iterative Prediction-and-Optimization for E-Logistics Distribution Network Design," INFORMS Journal on Computing, INFORMS, vol. 34(2), pages 769-789, March.
  32. Na Li & Xiaohong Wang & Shaopeng Zhang, 2023. "Effects of digitization on enterprise growth performance: Mediating role of strategic change and moderating role of dynamic capability," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(2), pages 1040-1053, March.
  33. Tahereh Mohammadi & Seyed Mojtaba Sajadi & Seyed Esmaeil Najafi & Mohammadreza Taghizadeh-Yazdi, 2024. "Multi Objective and Multi-Product Perishable Supply Chain with Vendor-Managed Inventory and IoT-Related Technologies," Mathematics, MDPI, vol. 12(5), pages 1-30, February.
  34. Bogataj, David & Bogataj, Marija & Hudoklin, Domen, 2017. "Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model," International Journal of Production Economics, Elsevier, vol. 193(C), pages 51-62.
  35. Huo, Baofeng & Gu, Minhao & Jiang, Bin, 2018. "China-related POM research: Literature review and suggestions for future research," International Journal of Production Economics, Elsevier, vol. 203(C), pages 134-153.
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