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Productivity and customer satisfaction in Swedish pharmacies: A DEA network model

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  1. Panagiotis Mitropoulos & Ioannis Mitropoulos, 2020. "Performance evaluation of retail banking services: Is there a trade‐off between production and quality?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(7), pages 1237-1250, October.
  2. Boaz Golany & Steven Hackman & Ury Passy, 2006. "An efficiency measurement framework for multi-stage production systems," Annals of Operations Research, Springer, vol. 145(1), pages 51-68, July.
  3. Avkiran, Necmi K., 2009. "Opening the black box of efficiency analysis: An illustration with UAE banks," Omega, Elsevier, vol. 37(4), pages 930-941, August.
  4. C. Vaz & A. Camanho & R. Guimarães, 2010. "The assessment of retailing efficiency using Network Data Envelopment Analysis," Annals of Operations Research, Springer, vol. 173(1), pages 5-24, January.
  5. Kao, Chiang, 2014. "Network data envelopment analysis: A review," European Journal of Operational Research, Elsevier, vol. 239(1), pages 1-16.
  6. See, Kok Fong & Md Hamzah, Nurhafiza & Yu, Ming-Miin, 2021. "Metafrontier efficiency analysis for hospital pharmacy services using dynamic network DEA framework," Socio-Economic Planning Sciences, Elsevier, vol. 78(C).
  7. Tatiana Bencova & Andrea Bohacikova, 2022. "DEA in Performance Measurement of Two-Stage Processes: Comparative Overview of the Literature," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 111-129.
  8. Kao, Chiang, 2014. "Efficiency decomposition for general multi-stage systems in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 232(1), pages 117-124.
  9. Xiaohong Liu & Jiasen Sun & Feng Yang & Jie Wu, 2020. "How ownership structure affects bank deposits and loan efficiencies: an empirical analysis of Chinese commercial banks," Annals of Operations Research, Springer, vol. 290(1), pages 983-1008, July.
  10. Fukuyama, Hirofumi & Weber, William L., 2010. "A slacks-based inefficiency measure for a two-stage system with bad outputs," Omega, Elsevier, vol. 38(5), pages 398-409, October.
  11. Falavigna, Greta & Ippoliti, Roberto & Ramello, Giovanni B., 2018. "DEA-based Malmquist productivity indexes for understanding courts reform," Socio-Economic Planning Sciences, Elsevier, vol. 62(C), pages 31-43.
  12. Sungmin Park, 2015. "The R&D logic model: Does it really work? An empirical verification using successive binary logistic regression models," Scientometrics, Springer;Akadémiai Kiadó, vol. 105(3), pages 1399-1439, December.
  13. Panagiotis Mitropoulos, 2021. "Production and quality performance of healthcare services in EU countries during the economic crisis," Operational Research, Springer, vol. 21(2), pages 857-873, June.
  14. Lorenzo Castelli & Raffaele Pesenti & Walter Ukovich, 2010. "A classification of DEA models when the internal structure of the Decision Making Units is considered," Annals of Operations Research, Springer, vol. 173(1), pages 207-235, January.
  15. Chen, Kuan-Chen & Lin, Sun-Yuan & Yu, Ming-Miin, 2022. "Exploring the efficiency of hospital and pharmacy utilizations in Taiwan: An application of dynamic network data envelopment analysis," Socio-Economic Planning Sciences, Elsevier, vol. 84(C).
  16. Tone, Kaoru & Tsutsui, Miki, 2009. "Network DEA: A slacks-based measure approach," European Journal of Operational Research, Elsevier, vol. 197(1), pages 243-252, August.
  17. Fenfen Li & Bo Dai & Qifan Wu, 2021. "Dynamic Green Growth Assessment of China’s Industrial System with an Improved SBM Model and Global Malmquist Index," Mathematics, MDPI, vol. 9(20), pages 1-26, October.
  18. Fukuyama, Hirofumi & Mirdehghan, S.M., 2012. "Identifying the efficiency status in network DEA," European Journal of Operational Research, Elsevier, vol. 220(1), pages 85-92.
  19. Nurhafiza Md Hamzah & Kok Fong See, 2019. "Technical efficiency and its influencing factors in Malaysian hospital pharmacy services," Health Care Management Science, Springer, vol. 22(3), pages 462-474, September.
  20. Halkos, George & Tzeremes, Nickolaos & Kourtzidis, Stavros, 2011. "The use of supply chain DEA models in operations management: A survey," MPRA Paper 31846, University Library of Munich, Germany.
  21. Huang, Tai-Hsin & Lin, Chung-I & Wu, Ruei-Cian, 2019. "Assessing the marketing and investment efficiency of Taiwan’s life insurance firms under network structures," The Quarterly Review of Economics and Finance, Elsevier, vol. 71(C), pages 132-147.
  22. Bai-Chen, Xie & Ying, Fan & Qian-Qian, Qu, 2012. "Does generation form influence environmental efficiency performance? An analysis of China’s power system," Applied Energy, Elsevier, vol. 96(C), pages 261-271.
  23. Yusi Cheng & Xuejie Bai & Yung‐Ho Chiu, 2023. "Performance evaluation for health‐care sectors using a dynamic network data envelopment analysis approach," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(4), pages 2237-2253, June.
  24. Castelli, Lorenzo & Pesenti, Raffaele & Ukovich, Walter, 2001. "DEA-like models for efficiency evaluations of specialized and interdependent units," European Journal of Operational Research, Elsevier, vol. 132(2), pages 274-286, July.
  25. Shermeh, H. Ebrahimzadeh & Najafi, S.E. & Alavidoost, M.H., 2016. "A novel fuzzy network SBM model for data envelopment analysis: A case study in Iran regional power companies," Energy, Elsevier, vol. 112(C), pages 686-697.
  26. Chen, Yao & Iqbal Ali, Agha, 2004. "DEA Malmquist productivity measure: New insights with an application to computer industry," European Journal of Operational Research, Elsevier, vol. 159(1), pages 239-249, November.
  27. Hanif Hanif, 2018. "New Productivity Concept Based on Local Wisdom: Lessons from Indonesia," GATR Journals jmmr186, Global Academy of Training and Research (GATR) Enterprise.
  28. Javad Gerami & Reza Kiani Mavi & Reza Farzipoor Saen & Neda Kiani Mavi, 2023. "A novel network DEA-R model for evaluating hospital services supply chain performance," Annals of Operations Research, Springer, vol. 324(1), pages 1041-1066, May.
  29. AGRELL, Per & HATAMI-MARBINI, Adel, 2011. "Frontier-based performance analysis models for supply chain management; state of the art and research directions," LIDAM Discussion Papers CORE 2011069, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  30. Miki Tsutsui & Kaoru Tone, 2007. "Network DEA: A slacks-based measure approach," GRIPS Discussion Papers 07-08, National Graduate Institute for Policy Studies.
  31. Zhao, Y. & Triantis, K. & Murray-Tuite, P. & Edara, P., 2011. "Performance measurement of a transportation network with a downtown space reservation system: A network-DEA approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 1140-1159.
  32. Błażejczyk-Majka Lucyna, 2017. "Application of DEA for Evaluating the Efficiency of Economic Policy as Exemplified by EU Agriculture," Studia Historiae Oeconomicae, Sciendo, vol. 35(1), pages 163-176, December.
  33. Varun Mahajan & D. K. Nauriyal & S. P. Singh, 2020. "Domestic market competitiveness of Indian drug and pharmaceutical industry," Review of Managerial Science, Springer, vol. 14(3), pages 519-559, June.
  34. Ming-Fu Hsu & Ying-Shao Hsin & Fu-Jiing Shiue, 2022. "Business analytics for corporate risk management and performance improvement," Annals of Operations Research, Springer, vol. 315(2), pages 629-669, August.
  35. Chen, Ci & Yan, Hong, 2011. "Network DEA model for supply chain performance evaluation," European Journal of Operational Research, Elsevier, vol. 213(1), pages 147-155, August.
  36. Feng Yang & Dexiang Wu & Liang Liang & Gongbing Bi & Desheng Wu, 2011. "Supply chain DEA: production possibility set and performance evaluation model," Annals of Operations Research, Springer, vol. 185(1), pages 195-211, May.
  37. AGRELL, Per J. & HATAMI-MARBINI, Adel, 2013. "Frontier-based performance analysis models for supply chain management: state of the art and research directions," LIDAM Reprints CORE 2555, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  38. Magnus Söderberg, 2009. "A Broad Performance Benchmark Based On Citizens’ Preferences: The Case Of Swedish Public Transportation," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 80(4), pages 579-603, December.
  39. Castelli, Lorenzo & Pesenti, Raffaele & Ukovich, Walter, 2004. "DEA-like models for the efficiency evaluation of hierarchically structured units," European Journal of Operational Research, Elsevier, vol. 154(2), pages 465-476, April.
  40. Kao, Chiang, 2009. "Efficiency decomposition in network data envelopment analysis: A relational model," European Journal of Operational Research, Elsevier, vol. 192(3), pages 949-962, February.
  41. Hiroyuki Kawaguchi & Kaoru Tone & Miki Tsutsui, 2014. "Estimation of the efficiency of Japanese hospitals using a dynamic and network data envelopment analysis model," Health Care Management Science, Springer, vol. 17(2), pages 101-112, June.
  42. Liu, Fuh-Hwa Franklin & Wang, Peng-hsiang, 2008. "DEA Malmquist productivity measure: Taiwanese semiconductor companies," International Journal of Production Economics, Elsevier, vol. 112(1), pages 367-379, March.
  43. Yao Chen & Liang Liang & Feng Yang, 2006. "A DEA game model approach to supply chain efficiency," Annals of Operations Research, Springer, vol. 145(1), pages 5-13, July.
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