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The Effect of Customer‐Centric Green Supply Chain Management on Operational Performance and Customer Satisfaction

Citations

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Cited by:

  1. S. Maryam Masoumi & Nima Kazemi & Salwa Hanim Abdul-Rashid, 2019. "Sustainable Supply Chain Management in the Automotive Industry: A Process-Oriented Review," Sustainability, MDPI, vol. 11(14), pages 1-30, July.
  2. Kusa, Rafał & Suder, Marcin & Duda, Joanna, 2023. "Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
  3. Hung M. Nguyen & George Onofrei & Dothang Truong & Simon Lockrey, 2020. "Customer green orientation and process innovation alignment: A configuration approach in the global manufacturing industry," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2498-2513, September.
  4. Xiaojiao Qiao & Shimeng Xu & Dan Shi & Xiukun Zhao, 2023. "Data-Driven Sustainable Supply Chain Decision Making in the Presence of Low Carbon Awareness," Sustainability, MDPI, vol. 15(12), pages 1-16, June.
  5. Shi, Yingying & Wei, Zixiang & Shahbaz, Muhammad & Zeng, Yongchao, 2021. "Exploring the dynamics of low-carbon technology diffusion among enterprises: An evolutionary game model on a two-level heterogeneous social network," Energy Economics, Elsevier, vol. 101(C).
  6. George Onofrei & Hung M. Nguyen & Min Zhang & Brian Fynes, 2020. "Building supply chain relational capital: The impact of supplier and customer leveraging on innovation performance," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3422-3434, December.
  7. Samad, Sarminah & Nilashi, Mehrbakhsh & Almulihi, Ahmed & Alrizq, Mesfer & Alghamdi, Abdullah & Mohd, Saidatulakmal & Ahmadi, Hossein & Syed Azhar, Sharifah Nurlaili Farhana, 2021. "Green Supply Chain Management practices and impact on firm performance: The moderating effect of collaborative capability," Technology in Society, Elsevier, vol. 67(C).
  8. Sung Tae Kim & Hong-Hee Lee & Seongbae Lim, 2021. "The Effects of Green SCM Implementation on Business Performance in SMEs: A Longitudinal Study in Electronics Industry," Sustainability, MDPI, vol. 13(21), pages 1-23, October.
  9. Sergio Pardo-Jaramillo & Andrés Muñoz-Villamizar & Ignacio Osuna & Rolando Roncancio, 2020. "Mapping Research on Customer Centricity and Sustainable Organizations," Sustainability, MDPI, vol. 12(19), pages 1-18, September.
  10. Rajabion, Lila & Khorraminia, Marieh & Andjomshoaa, Amineh & Ghafouri-Azar, Mona & Molavi, Homa, 2019. "A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban distri," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 154-162.
  11. Yigit Kazancoglu & Muhittin Sagnak & Yasanur Kayikci & Sachin Kumar Mangla, 2020. "Operational excellence in a green supply chain for environmental management: A case study," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1532-1547, March.
  12. Aisling Bonner & George Onofrei & Paul Humphreys & Michael Margey & Trevor Cadden, 2021. "Entrepreneurial versus cooperative social capital: The impact on operational performance," Business Strategy and the Environment, Wiley Blackwell, vol. 30(8), pages 3854-3865, December.
  13. Mengying Feng & Wantao Yu & Xingyu Wang & Chee Yew Wong & Maozeng Xu & Zhi Xiao, 2018. "Green supply chain management and financial performance: The mediating roles of operational and environmental performance," Business Strategy and the Environment, Wiley Blackwell, vol. 27(7), pages 811-824, November.
  14. Seles, Bruno Michel Roman Pais & de Sousa Jabbour, Ana Beatriz Lopes & Jabbour, Charbel José Chiappetta & Dangelico, Rosa Maria, 2016. "The green bullwhip effect, the diffusion of green supply chain practices, and institutional pressures: Evidence from the automotive sector," International Journal of Production Economics, Elsevier, vol. 182(C), pages 342-355.
  15. Zeeshan Raza & Johan Woxenius, 2023. "Customer‐driven sustainable business practices and their relationships with environmental and business performance—Insights from the European shipping industry," Business Strategy and the Environment, Wiley Blackwell, vol. 32(8), pages 6138-6153, December.
  16. Lisa Melander, 2017. "Achieving Sustainable Development by Collaborating in Green Product Innovation," Business Strategy and the Environment, Wiley Blackwell, vol. 26(8), pages 1095-1109, December.
  17. Yu‐Xiang Yen, 2018. "Buyer–supplier collaboration in green practices: The driving effects from stakeholders," Business Strategy and the Environment, Wiley Blackwell, vol. 27(8), pages 1666-1678, December.
  18. Marco Fasan & Elise Soerger Zaro & Claudio Soerger Zaro & Barbara Porco & Riccardo Tiscini, 2021. "An empirical analysis: Did green supply chain management alleviate the effects of COVID‐19?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(5), pages 2702-2712, July.
  19. Yu, Wantao & Chavez, Roberto & Feng, Mengying & Wong, Chee Yew & Fynes, Brian, 2020. "Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective," International Journal of Production Economics, Elsevier, vol. 219(C), pages 224-235.
  20. Waqar Ahmed & Muhammad Saeed Ashraf & Sharfuddin Ahmed Khan & Simonov Kusi-Sarpong & Francis Kow Arhin & Horsten Kusi-Sarpong & Arsalan Najmi, 2020. "Analyzing the impact of environmental collaboration among supply chain stakeholders on a firm’s sustainable performance," Operations Management Research, Springer, vol. 13(1), pages 4-21, June.
  21. Yumeng Miao & Rong Du & Jin Li & J. Christopher Westland, 2019. "A two-sided matching model in the context of B2B export cross-border e-commerce," Electronic Commerce Research, Springer, vol. 19(4), pages 841-861, December.
  22. Haiyun, Cui & Zhixiong, Huang & Yüksel, Serhat & Dinçer, Hasan, 2021. "Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach," Renewable and Sustainable Energy Reviews, Elsevier, vol. 143(C).
  23. Lisa Melander, 2018. "Customer and Supplier Collaboration in Green Product Innovation: External and Internal Capabilities," Business Strategy and the Environment, Wiley Blackwell, vol. 27(6), pages 677-693, September.
  24. Bimbo Onaolapo Adejare & Gbemi Oladipo Olaore & Ekpenyong Ekpenyong Udofia & Oluwaseun Ademola Adenigba, 2022. "COVID-19 Pandemic and Business Survival as Mediation on the Performance of Firms in the FMCG-Sector," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 8(3), pages 239-260, July.
  25. Sofia Gomes & Micaela Pinho & João M. Lopes, 2024. "From environmental sustainability practices to green innovations: Evidence from small and medium‐sized manufacturing companies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 1677-1687, May.
  26. Saghiri, Soroosh & Wilding, Richard, 2021. "On the effectiveness of supplier development programs: The role of supply-side moderators," Technovation, Elsevier, vol. 103(C).
  27. Rodríguez-Espíndola, Oscar & Cuevas-Romo, Ana & Chowdhury, Soumyadeb & Díaz-Acevedo, Natalie & Albores, Pavel & Despoudi, Stella & Malesios, Chrisovalantis & Dey, Prasanta, 2022. "The role of circular economy principles and sustainable-oriented innovation to enhance social, economic and environmental performance: Evidence from Mexican SMEs," International Journal of Production Economics, Elsevier, vol. 248(C).
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