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Measuring intercultural sensitivity in different cultural context

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  • Fritz, Wolfgang
  • Möllenberg, Antje
  • Chen, Guo-Ming

Abstract

As a main dimension of intercultural communication competence, intercultural sensitivity has increasingly gained attention in research in different disciplines. In the United States, Chen and Starosta have developed an instrument, comprising 5 factors with 24 items, for measuring intercultural sensitivity. In this study, we tested Chen and Starosta's instrument in a German sample by using confirmatory factor analysis. Overall, the results showed that the instrument holds satisfactorily. Although the results also suggested that the operationalization of the concepts in Chen and Starosta's study can be further improved, the instrument as a whole is a valid one through which a culture-free scale for measuring intercultural sensitivity can be developed.

Suggested Citation

  • Fritz, Wolfgang & Möllenberg, Antje & Chen, Guo-Ming, 2000. "Measuring intercultural sensitivity in different cultural context," Working Papers 00/11, Technische Universität Braunschweig, Institute of Marketing.
    • Handle: RePEc:zbw:tbsimw:0011
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    1. Fritz, Wolfgang & Möllenberg, Antje, 1999. "Interkulturelle Kompetenz als Gegenstand internationaler Personalentwicklung," Working Papers 99/14, Technische Universität Braunschweig, Institute of Marketing.
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    Cited by:

    1. Nisha Ramlutchman, 2013. "Intercultural Communication and Work Integrated Learning: A South African Perspective," Journal of Economics and Behavioral Studies, AMH International, vol. 5(3), pages 148-156.

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    1. Fritz, Wolfgang & Möllenberg, Antje, 1999. "Die Messung interkultureller Sensibilität in verschiedenen Kulturen: Eine internationale Vergleichsstudie," Working Papers 99/22, Technische Universität Braunschweig, Institute of Marketing.

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