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Organizational impacts of the industrial metaverse

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  • Kshetri, Nir

Abstract

Many industry analysts have argued that the metaverse's true transformative potential is likely to be realized in the industrial context. This paper provides a detailed analysis and description of the industrial metaverse ecosystem in terms of tools, data, and people and the interplay between them. We analyze multiple case studies of eight companies that have incorporated the industrial metaverse in manufacturing, logistics and other activities. The cases include companies in retail as well as non-retail sectors with different levels of implementation of industrial metaverse solutions. The article advances our understanding of how industrial metaverse can contribute to strategic objectives of companies related to cost, quality, delivery responsiveness to the customer, flexibility, innovation and sustainability.

Suggested Citation

  • Kshetri, Nir, 2023. "Organizational impacts of the industrial metaverse," 32nd European Regional ITS Conference, Madrid 2023: Realising the digital decade in the European Union – Easier said than done? 277992, International Telecommunications Society (ITS).
    • Handle: RePEc:zbw:itse23:277992
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    References listed on IDEAS

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    1. Jeffrey G. Miller & Aleda V. Roth, 1994. "A Taxonomy of Manufacturing Strategies," Management Science, INFORMS, vol. 40(3), pages 285-304, March.
    2. Chen-Fu Chien & Stéphane Dauzère-Pérès & Woonghee Tim Huh & Young Jae Jang & James R. Morrison, 2020. "Artificial intelligence in manufacturing and logistics systems: algorithms, applications, and case studies," International Journal of Production Research, Taylor & Francis Journals, vol. 58(9), pages 2730-2731, May.
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    Keywords

    artificial intelligence; digital twin; industrial metaverse; Omniverse; sustainability;
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