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A Client-Community Assessment of the NGO Sector in Uganda

Author

Listed:
  • Abigail Barr

    (Centre for the Study of African Economies)

  • Marcel Fafchamps

    (Centre for the Study of African Economies)

Abstract

Using original survey data on beneficiary assessment, we examine the performance of the NGO sector in Uganda. In general satisfaction with NGO intervention is high.We find evidence that NGOs endeavour to redress the balance between rich and poor communities but also that NGOs neglect isolated communities, possibly for cost reasons, and that the accessibility of NGOs to beneficiary communities is lower in poor communities. These factors significantly reduce client-community satisfaction with NGOs. Levels of NGO induced community participation in decision making also vary, with some evidence that participation has an effect on community satisfaction. Some NGO staff are perceived as unresponsive, less than good at what they do, and self-serving, and these perceptions also have a negative impact on community satisfaction.

Suggested Citation

  • Abigail Barr & Marcel Fafchamps, 2004. "A Client-Community Assessment of the NGO Sector in Uganda," Development and Comp Systems 0409069, University Library of Munich, Germany.
    • Handle: RePEc:wpa:wuwpdc:0409069
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    References listed on IDEAS

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    1. Edward L. Glaeser & Bruce Sacerdote & José A. Scheinkman, 1996. "Crime and Social Interactions," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 111(2), pages 507-548.
    2. Marcel Fafchamps & Trudy Owens & University of Nottingham, 2006. "Is International Funding Crowding Out Charitable Contributions in African NGOs?," Economics Series Working Papers GPRG-WPS-, University of Oxford, Department of Economics.
    3. Sharma, Manohar & Zeller, Manfred, 1999. "Placement and Outreach of Group-Based Credit Organizations: The Cases of ASA, BRAC, and PROSHIKA in Bangladesh," World Development, Elsevier, vol. 27(12), pages 2123-2136, December.
    4. Marcel Fafchamps & Trudy Owens, 2006. "Is International Funding Crowding Out Charitable Contributions in African NGOs?," Economics Series Working Papers GPRG-WPS-055, University of Oxford, Department of Economics.
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    Citations

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    Cited by:

    1. Dirk-Jan Koch & Ruerd Ruben, 2008. "Spatial Clustering Of NGOs: An Evolutionary Economic Geography Approach," Papers in Evolutionary Economic Geography (PEEG) 0814, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Aug 2008.
    2. Paul Mosley, 2013. "Two Africas? Why Africa’s ‘Growth Miracle’ is barely reducing poverty," Global Development Institute Working Paper Series 19113, GDI, The University of Manchester.
    3. Gani Aldashev & Marco Marini & Thierry Verdier, 2017. "Samaritan Bundles: Inefficient Clustering in NGO Projects," Working Papers 6/17, Sapienza University of Rome, DISS.
    4. Ronelle Burger & Canh Thien Dang & Trudy Owens, 2017. "Better performing NGOs do report more accurately: Evidence from investigating Ugandan NGO financial accounts," Discussion Papers 2017-10, University of Nottingham, CREDIT.
    5. Koch, Dirk-Jan & Dreher, Axel & Nunnenkamp, Peter & Thiele, Rainer, 2009. "Keeping a Low Profile: What Determines the Allocation of Aid by Non-Governmental Organizations?," World Development, Elsevier, vol. 37(5), pages 902-918, May.
    6. Spiros Bougheas & Alessia Isopi & Trudy Owens, 2022. "NGO's and Donors' Funding: Evidence from Uganda," CESifo Working Paper Series 10055, CESifo.
    7. Gani ALDASHEV & Cecilia NAVARRA, 2018. "Development Ngos: Basic Facts," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 89(1), pages 125-155, March.
    8. Canh Thien Dang & Trudy Owens, 2024. "Non-governmental organizations’ motivation to diversify: self-interest or operation-related? Evidence from Uganda," Oxford Economic Papers, Oxford University Press, vol. 76(2), pages 561-584.
    9. Gani Aldashev & Marco Marini & Thierry Verdier, 2020. "Samaritan Bundles: Fundraising Competition and Inefficient Clustering in NGO Projects," The Economic Journal, Royal Economic Society, vol. 130(630), pages 1541-1582.
    10. Mohammad Niaz Asadullah & Nazmul Chaudhury, 2013. "Peaceful Coexistence? The Role of Religious Schools and NGOs in the Growth of Female Secondary Schooling in Bangladesh," Journal of Development Studies, Taylor & Francis Journals, vol. 49(2), pages 223-237, February.
    11. Pérouse de Montclos, Marc-Antoine, 2012. "Humanitarian action in developing countries: Who evaluates who?," Evaluation and Program Planning, Elsevier, vol. 35(1), pages 154-160.
    12. Amanda Murdie, 2014. "Scrambling for contact: The determinants of inter-NGO cooperation in non-Western countries," The Review of International Organizations, Springer, vol. 9(3), pages 309-331, September.
    13. Burger, Ronelle & Owens, Trudy, 2010. "Promoting Transparency in the NGO Sector: Examining the Availability and Reliability of Self-Reported Data," World Development, Elsevier, vol. 38(9), pages 1263-1277, September.
    14. M. Niaz Asadullah, 2016. "Do Pro-Poor Schools Reach Out to the Poor? Location Choice of BRAC and ROSC Schools in Bangladesh," Australian Economic Review, The University of Melbourne, Melbourne Institute of Applied Economic and Social Research, vol. 49(4), pages 432-452, December.
    15. Dang, Canh Thien & Owens, Trudy, 2024. "Non-governmental organizations’ motivation to diversify:: self-interest or operation-related? Evidence from Uganda," LSE Research Online Documents on Economics 120200, London School of Economics and Political Science, LSE Library.
    16. Andreas Fuchs & Hannes Öhler, 2021. "Does private aid follow the flag? An empirical analysis of humanitarian assistance," The World Economy, Wiley Blackwell, vol. 44(3), pages 671-705, March.
    17. repec:elg:eechap:15325_15 is not listed on IDEAS
    18. Abigail Barr & Marcel Fafchamps & Trudy Owens, 2004. "The Resources and Governance of Non-Governmental Organizations in Uganda," Development and Comp Systems 0409047, University Library of Munich, Germany.
    19. Morales, Joaquin & Serfilippi, Elena, 2017. "When NGOs fail: A model of advocacy and services provision in weak democracies," MPRA Paper 91506, University Library of Munich, Germany.
    20. Öhler, Hannes, 2013. "Do Aid Donors Coordinate Within Recipient Countries?," Working Papers 0539, University of Heidelberg, Department of Economics.
    21. repec:awi:wpaper:539 is not listed on IDEAS
    22. repec:bla:annpce:v:89:y:2018:i:1:p:125-155 is not listed on IDEAS
    23. Witchuda Srang-iam, 2013. "Decontextualized Knowledge, Situated Politics: The New Scientific–Local Politics of Rice Genetic Resources in Thailand," Development and Change, International Institute of Social Studies, vol. 44(1), pages 1-27, January.
    24. Hagen, Rune Jansen, 2014. "Rents and the Political Economy of Development Aid," Working Papers in Economics 07/14, University of Bergen, Department of Economics.

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    JEL classification:

    • O - Economic Development, Innovation, Technological Change, and Growth
    • P - Political Economy and Comparative Economic Systems

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