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Digital transformation in operations management: Fundamental change through agency reversal

Author

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  • Angelopoulos, Spyros

    (Tilburg University, School of Economics and Management)

  • Bendoly, Elliot
  • Fransoo, Jan C.

    (Tilburg University, School of Economics and Management)

  • Hoberg, Kai
  • Ou, Carol

    (Tilburg University, School of Economics and Management)

  • Tenhiälä, Antti

Abstract

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Suggested Citation

  • Angelopoulos, Spyros & Bendoly, Elliot & Fransoo, Jan C. & Hoberg, Kai & Ou, Carol & Tenhiälä, Antti, 2023. "Digital transformation in operations management: Fundamental change through agency reversal," Other publications TiSEM 373742f5-0b87-4276-9ed6-8, Tilburg University, School of Economics and Management.
    • Handle: RePEc:tiu:tiutis:373742f5-0b87-4276-9ed6-88add332e132
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    File URL: https://repository.tilburguniversity.edu/bitstreams/9be75111-441c-4f5b-b105-0394a1f8f70c/download
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    References listed on IDEAS

    as
    1. Wallace J. Hopp & Seyed M. R. Iravani & Gigi Y. Yuen, 2007. "Operations Systems with Discretionary Task Completion," Management Science, INFORMS, vol. 53(1), pages 61-77, January.
    2. Perera, H. Niles & Hurley, Jason & Fahimnia, Behnam & Reisi, Mohsen, 2019. "The human factor in supply chain forecasting: A systematic review," European Journal of Operational Research, Elsevier, vol. 274(2), pages 574-600.
    3. Berkeley J. Dietvorst & Joseph P. Simmons & Cade Massey, 2018. "Overcoming Algorithm Aversion: People Will Use Imperfect Algorithms If They Can (Even Slightly) Modify Them," Management Science, INFORMS, vol. 64(3), pages 1155-1170, March.
    4. Saravanan Kesavan & Tarun Kushwaha, 2020. "Field Experiment on the Profit Implications of Merchants’ Discretionary Power to Override Data-Driven Decision-Making Tools," Management Science, INFORMS, vol. 66(11), pages 5182-5190, November.
    5. Bhavani Shanker Uppari & Ioana Popescu & Serguei Netessine, 2019. "Selling Off-Grid Light to Liquidity-Constrained Consumers," Manufacturing & Service Operations Management, INFORMS, vol. 21(2), pages 308-326, May.
    6. Manuel E. Sosa & Jürgen Mihm & Tyson R. Browning, 2013. "Linking Cyclicality and Product Quality," Manufacturing & Service Operations Management, INFORMS, vol. 15(3), pages 473-491, July.
    7. Benedict G. C. Dellaert, 2019. "The consumer production journey: marketing to consumers as co-producers in the sharing economy," Journal of the Academy of Marketing Science, Springer, vol. 47(2), pages 238-254, March.
    8. Zhou, Meihua & Angelopoulos, Spyros & Ou, Carol & Liu, Hongwei & Liang, Zhouyang, 2023. "Optimization of dynamic product offerings on online marketplaces: A network theory perspective," Other publications TiSEM 75d71155-88bf-4ff7-aba1-9, Tilburg University, School of Economics and Management.
    9. Angelopoulos, Spyros & Brown, Michael & McAuley, Derek & Merali, Yasmin & Mortier, Richard & Price, Dominic, 2021. "Stewardship of personal data on social networking sites," Other publications TiSEM b4580589-d1e2-492a-96d3-9, Tilburg University, School of Economics and Management.
    10. Maria R. Ibanez & Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2018. "Discretionary Task Ordering: Queue Management in Radiological Services," Management Science, INFORMS, vol. 64(9), pages 4389-4407, September.
    11. Jiankun Sun & Dennis J. Zhang & Haoyuan Hu & Jan A. Van Mieghem, 2022. "Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations," Management Science, INFORMS, vol. 68(2), pages 846-865, February.
    12. Stadtler, Hartmut, 2005. "Supply chain management and advanced planning--basics, overview and challenges," European Journal of Operational Research, Elsevier, vol. 163(3), pages 575-588, June.
    13. Ou, Carol & Zhang, Xiaowei & Angelopoulos, Spyros & Davison, Robert & Janse, Noury, 2022. "Security breaches and organization response strategy : Exploring consumers’ threat and coping appraisals," Other publications TiSEM 9ac0c2eb-87e8-4c1d-a0b0-c, Tilburg University, School of Economics and Management.
    14. Katsagounos, Ilias & Thomakos, Dimitrios D. & Litsiou, Konstantia & Nikolopoulos, Konstantinos, 2021. "Superforecasting reality check: Evidence from a small pool of experts and expedited identification," European Journal of Operational Research, Elsevier, vol. 289(1), pages 107-117.
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    Cited by:

    1. Liang, Zhouyang & Angelopoulos, Spyros & Zuo, Meihua & Ou, Carol X.J., 2024. "Wake up and search for coffee: Considering the circadian rhythm of consumers on online marketplaces," Journal of Business Research, Elsevier, vol. 184(C).

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