Navigating New Horizons: Strategic Expansion and Leadership in the Outdoor Recreation Industry

This case study explores the strategic market expansion and leadership transformation of Delaware Hardware and Tractor Supply (DHTS), a regional chain aiming to enter the outdoor recreation market across Virginia, Maryland, and North Carolina. As DHTS seeks to diversify its product offerings and penetrate new markets, the study examines the application of market research, leadership theories, and change management frameworks in supporting this expansion. Key outdoor recreation trends, such as the rise in camping, RVing, water sports, and eco-friendly products, are analyzed to inform DHTS’s product selection and marketing strategies. The case highlights the use of tools like SWOT analysis, PESTEL analysis, and Blue Ocean Strategy to identify opportunities and minimize risks in the new market. Furthermore, transformational leadership behaviors are emphasized as critical drivers in guiding DHTS’s workforce through the transition, fostering innovation, and enhancing employee engagement. Change management theories, including Lewin’s Change Model, are employed to ensure a smooth transition, addressing employee concerns and solidifying new operational practices. Finally, the role of organizational culture in driving innovation and adaptability is discussed, using Schein’s Organizational Culture Model as a guiding framework. This case study offers valuable lessons for companies looking to expand into new markets and industries, with a particular focus on leadership, organizational adaptation, and strategic decision-making in a dynamic business environment.