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An Empirical Study on Human Resources Management in Construction Department of EPC Contractors in Petroleum Industries

Author

Listed:
  • Mohammad hossein Mahmoudi Sari

    (University of Art, Tehran)

Abstract

Field survey is carried out in eight large companies involved in a petroleum refinery megaproject in Iran to investigate the effects of human resource management plans on client satisfaction. On the job training of staff as well as economic incentives are applied as the main topics of HRM plans. About 200 questionnaires have been completed along the EPC contractors as well as project client and management consultant. The results of each improving plan inspected during a six-month period and the results are compared. It has been found that there is a meaningful and significant dependence between knowledge based stimuli and client satisfaction. By comparing the financial based and knowledge based incentives, it was found that the technological factors are more important and the results and conclusions are more sensible rather than economic factors. Details of research procedure and differences between economic and technical factors are discussed.

Suggested Citation

  • Mohammad hossein Mahmoudi Sari, 2017. "An Empirical Study on Human Resources Management in Construction Department of EPC Contractors in Petroleum Industries," Proceedings of Business and Management Conferences 5607807, International Institute of Social and Economic Sciences.
  • Handle: RePEc:sek:ibmpro:5607807
    as

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    File URL: https://iises.net/proceedings/6th-business-management-conference-geneva-56/table-of-content/detail?cid=56&iid=010&rid=7807
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    References listed on IDEAS

    as
    1. Jasper Mbachu & Raymond Nkado, 2006. "Conceptual framework for assessment of client needs and satisfaction in the building development process," Construction Management and Economics, Taylor & Francis Journals, vol. 24(1), pages 31-44.
    2. Helen Clare Lingard & Keith Townsend & Lisa Bradley & Kerry Brown, 2008. "Alternative work schedule interventions in the Australian construction industry: a comparative case study analysis," Construction Management and Economics, Taylor & Francis Journals, vol. 26(10), pages 1101-1112.
    Full references (including those not matched with items on IDEAS)

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