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The Theory of Crowd Capital

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  • Prpić, John

Abstract

We are seeing more and more organizations undertaking activities to engage dispersed populations through IS. Using the knowledge-based view of the organization, this work conceptualizes a theory of Crowd Capital to explain this phenomenon. Crowd Capital is a heterogeneous knowledge resource generated by an organization, through its use of Crowd Capability, which is defined by the structure, content, and process by which an organization engages with the dispersed knowledge of individuals –the Crowd. Our work draws upon a diverse literature and builds upon numerous examples of practitioner implementations to support our theorizing. We present a model of Crowd Capital generation in organizations and discuss the implications of Crowd Capital on organizational boundary and on IS research. Prpić, J., & Shukla, P. (2013). The Theory of Crowd Capital. Proceedings of the Hawaii International Conference on System Sciences #46. January 2013, Maui, Hawaii, USA. IEEE Computer Society Press.

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  • Prpić, John, 2017. "The Theory of Crowd Capital," SocArXiv s6vnw, Center for Open Science.
    • Handle: RePEc:osf:socarx:s6vnw
    DOI: 10.31219/osf.io/s6vnw
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