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Improving online disclosures with behavioural insights

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  • OECD

Abstract

This report looks at how behavioural insights can be used to improve online information disclosures for consumers. The report is the latest contribution to work by the OECD’s Committee on Consumer Policy on improving consumer policy with behavioural insights. Behavioural insights incorporate findings from economics, psychology, neuroscience and marketing to better understand how individuals and businesses actually behave in the marketplace. While the role of information disclosure policies is clear in empowering consumers to make informed decisions when shopping online, findings from behavioural insights raise questions about the usefulness of certain forms of information disclosure. This report looks at these concerns and the subsequent policy implications.

Suggested Citation

  • Oecd, 2018. "Improving online disclosures with behavioural insights," OECD Digital Economy Papers 269, OECD Publishing.
    • Handle: RePEc:oec:stiaab:269-en
    DOI: 10.1787/39026ff4-en
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    Cited by:

    1. Möllenkamp, Meilin & Zeppernick, Maike & Schreyögg, Jonas, 2019. "The effectiveness of nudges in improving the self-management of patients with chronic diseases: A systematic literature review," Health Policy, Elsevier, vol. 123(12), pages 1199-1209.
    2. Beere, Brendan & Byrne, Shane & Kelly, Jane & Pratap Singh, Anuj, 2022. "The Great Account Migration: Lessons from Behavioural Economics," Financial Stability Notes 13/FS/22, Central Bank of Ireland.
    3. de Streel, Alexandre & Jacques, Florian, 2019. "Personalised pricing and EU law," 30th European Regional ITS Conference, Helsinki 2019 205221, International Telecommunications Society (ITS).
    4. Sharma, Vanika & Haque, Mohammed H. & Aziz, Syed Mahfuzul, 2019. "Energy cost minimization for net zero energy homes through optimal sizing of battery storage system," Renewable Energy, Elsevier, vol. 141(C), pages 278-286.

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