Digitalization in Two-Sided Platform
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Cited by:
- Kaur, Puneet & Talwar, Shalini & Islam, Nazrul & Salo, Jari & Dhir, Amandeep, 2022. "The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps," Journal of Business Research, Elsevier, vol. 147(C), pages 142-157.
- Talwar, Shalini & Dhir, Amandeep & Scuotto, Veronica & Kaur, Puneet, 2021. "Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study," Journal of Business Research, Elsevier, vol. 131(C), pages 25-39.
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Keywords
e-Commerce; Intermediary; Two-sided markets;All these keywords.
JEL classification:
- L1 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance
- L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
- L8 - Industrial Organization - - Industry Studies: Services
NEP fields
This paper has been announced in the following NEP Reports:- NEP-BIG-2020-09-07 (Big Data)
- NEP-COM-2020-09-07 (Industrial Competition)
- NEP-ICT-2020-09-07 (Information and Communication Technologies)
- NEP-IND-2020-09-07 (Industrial Organization)
- NEP-MIC-2020-09-07 (Microeconomics)
- NEP-ORE-2020-09-07 (Operations Research)
- NEP-PAY-2020-09-07 (Payment Systems and Financial Technology)
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