Analyser les prestations de cohésion sociale « hors cadre » des services publics et leur coût. Le cas des relations de guichet à La Poste
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Cited by:
- Faridah Djellal & Faïz Gallouj, 2011.
"Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services,"
Post-Print
halshs-01113986, HAL.
- Faridah Djellal & Faïz Gallouj, 2012. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Working Papers halshs-00748099, HAL.
- Faridah Djellal & Faïz Gallouj, 2007.
"Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics,"
Revue d'économie industrielle, De Boeck Université, vol. 0(3), pages 2-2.
- Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Post-Print halshs-00199653, HAL.
- Faridah Djellal & Faïz Gallouj, 2007. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01133742, HAL.
- Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01113831, HAL.
- Faridah Djellal & Faïz Gallouj, 2013.
"The productivity challenge in services: measurement and strategic perspectives,"
The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 282-299, February.
- Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.
- Faridah Djellal & Faïz Gallouj, 2009. "Public services and the productivity challenge," Working Papers hal-01111797, HAL.
- Jacques Garnier & Jean-Benoît Zimmermann, 2018. "Proximités et Solidarités : de l'État-Providence aux Communs Sociaux," Working Papers halshs-01715144, HAL.
- F. Gallouj & J. Gadrey & E. Ghillebaert, 1999.
"La construction sociale du produit financier postal,"
Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 70(3), pages 417-445, September.
- Faïz Gallouj & Jean Gadrey & Edwige Ghillebaert, 1997. "La construction sociale du produit financier postal," Post-Print halshs-01114018, HAL.
- Faïz Gallouj & Jean Gadrey & Edwige Ghillebaert, 1999. "La construction sociale du produit financier postal," Post-Print halshs-01133215, HAL.
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Keywords
services publics; prestations sociales; relation de services; populations défavorsées; La Poste; relations de guichet;All these keywords.
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