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Les fondements psychologiques et relationnels des marques de distributeurs dans la distribution alimentaire

Author

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  • Anne-Sophie Binninger

    (RMS - Reims Management School)

Abstract

Les évolutions des marques de distributeur amènent les managers des enseignes à leur donner un rôle stratégique, notamment en matière de fidélisation des clients. Mais les capacités relationnelles de ces marques restent sous-explorées, surtout si l'on considère les différences d'approche marketing qui caractérisent les offres actuelles. À cette fin, plusieurs éléments de nature attitudinale et comportementale sont proposés. Ils permettent de qualifier comment la fidélité d'un consommateur à l'égard d'une marque de distributeur se construit. Une distinction en deux catégories, marque d'enseigne et marque propre, révèle une évolution de cette relation, et augure d'approches segmentées des clientèles plus efficaces.

Suggested Citation

  • Anne-Sophie Binninger, 2007. "Les fondements psychologiques et relationnels des marques de distributeurs dans la distribution alimentaire," Post-Print halshs-02914877, HAL.
    • Handle: RePEc:hal:journl:halshs-02914877
    DOI: 10.7193/DM.045.47.57
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    Citations

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    Cited by:

    1. Aouina Mejri, Chiraz & Bhatli, Dhruv, 2014. "CSR: Consumer responses to the social quality of private labels," Journal of Retailing and Consumer Services, Elsevier, vol. 21(3), pages 357-363.
    2. Laure Ambroise & Jean-Marie Brignier & Clarinda Mathews, 2010. "Les motivations cachées des consommateurs de marques d'enseigne : et si on parlait d'autre chose que du rapport qualité-prix ?," Post-Print halshs-00649521, HAL.
    3. Lacœuilhe, Jérôme & Louis, Didier & Lombart, Cindy, 2017. "Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand," Journal of Retailing and Consumer Services, Elsevier, vol. 39(C), pages 43-53.
    4. Clarinda Mathews & Jean-Marie Brignier & Laure Ambroise, 2012. "Le duel Marques de Distributeur / Marques de Fabricant face à la contingence de la situation de consommation," Working Papers halshs-00865996, HAL.
    5. Samy Belaïd & Philippe Breton & Jérôme Lacoeuilhe, 2016. "Rethinking offers MDD : the fresh perspective of developers and store managers combined [Repenser l'offre des MDD : le regard croisé des développeurs et des managers de rayon]," Post-Print hal-01413628, HAL.
    6. Jérôme Lacoeuilhe & Didier Louis & Cindy Lombart, 2017. "Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand," Post-Print hal-01672920, HAL.
    7. Magali Jara & Jean-Marc Ferrandi, 2017. "Standard retail brand equity: antecedents and sustainable developments," Working Papers hal-01465177, HAL.
    8. Jérôme Lacoeuilhe & Samy Belaïd & Basma Taïeb, 2015. "Relations aux MDD, que nous disent les consommateurs ?," Post-Print hal-01218300, HAL.
    9. Samy Belaïd & Jérôme Lacoeuilhe, 2018. "Purchase motivations and levers to revitalize the core market store brands [Les motivations d’achat et leviers pour redynamiser l’offre des marques de distributeurs cœur de gamme]," Post-Print hal-01841502, HAL.

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