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L’innovation dans les services : les premiers résultats d’une enquête postale exploratoire

Author

Listed:
  • Faridah Djellal

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

Ce travail présente les premiers résultats d'une enquête exploratoire sur l'innovation dans les services en France sur la période 1992-1997. Ces résultats portent sur la nature de l'innovation, son mode d'organisation, ses freins et ses déterminants.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 1999. "L’innovation dans les services : les premiers résultats d’une enquête postale exploratoire," Post-Print halshs-01114118, HAL.
    • Handle: RePEc:hal:journl:halshs-01114118
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01114118
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    File URL: https://shs.hal.science/halshs-01114118/document
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    Cited by:

    1. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    2. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.

    More about this item

    Keywords

    innovation; services; enquête;
    All these keywords.

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