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Culture du résultat et pilotage par les indicateurs dans le secteur public

Author

Listed:
  • Stéphanie Chatelain-Ponroy

    (GREG - CRC - Groupe de recherche en économie et en gestion - Centre de recherche en comptabilité - CNAM - Conservatoire National des Arts et Métiers [CNAM])

  • Samuel Sponem

    (GREG - CRC - Groupe de recherche en économie et en gestion - Centre de recherche en comptabilité - CNAM - Conservatoire National des Arts et Métiers [CNAM])

Abstract

Faut-il gérer l'État comme une entreprise ? Depuis 20 ans, la question est au cœur des réformes de l'administration dans tous les pays de l'OCDE. À cet égard l'introduction d'une culture du résultat et des dispositifs de contrôle de gestion qui l'accompagnent dans l'administration publique telle qu'elle est mise en avant dans la LOLF, si elle peut avoir des effets positifs en termes d'évaluation des politiques publiques et d'incitation des agents, peut aussi engendrer des effets pervers. En la matière, l'expérience des entreprises est enrichissante : une gestion stricte par les résultats peut notamment conduire à négliger le long terme et la coopération. La définition des indicateurs dans le secteur public est plus délicate encore car elle implique de réussir à mesurer des effets qui ne se traduisent pas forcément de manière financière et va à l'encontre des modes de contrôle traditionnels du secteur Pour limiter ces effets pervers, une réflexion sur les indicateurs de performance doit être engagée. Leur rôle ne doit pas être pensé uniquement en termes de contrôle et d'incitations ; ils doivent aussi être vus comme des outils de discussion, d'échanges de bonnes pratiques et d'apprentissage.

Suggested Citation

  • Stéphanie Chatelain-Ponroy & Samuel Sponem, 2009. "Culture du résultat et pilotage par les indicateurs dans le secteur public," Post-Print halshs-00460649, HAL.
    • Handle: RePEc:hal:journl:halshs-00460649
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00460649
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    References listed on IDEAS

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    1. Hopwood, Ag, 1972. "Empirical Study Of Role Of Accounting Data In Performance Evaluation," Journal of Accounting Research, Wiley Blackwell, vol. 10, pages 156-182.
    2. repec:dau:papers:123456789/636 is not listed on IDEAS
    3. Hopwood, Ag, 1972. "Empirical Study Of Role Of Accounting Data In Performance Evaluation - Reply," Journal of Accounting Research, Wiley Blackwell, vol. 10, pages 189-193.
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    Cited by:

    1. Laure Lavorata & Angélique Maquart, 2020. "Ethical dilemmas and ethical climate in health organisations: a study of health managers," Post-Print hal-03100698, HAL.

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