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Performance et Gestion des Connaissances : contribution à la construction d'un cadre d'analyse

Author

Listed:
  • Aurélie Dudézert

    (LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec)

  • Agnès Lancini

    (CRET-LOG - Centre de Recherche sur le Transport et la Logistique - AMU - Aix Marseille Université)

Abstract

Performance is a central focus for organizations and their managers. Many studies dealing with performance evaluation appeared in Management Science. This paper explores the link between Knowledge Management (KM) initiative and performance. Based on a double focus concerning performance evaluation, this article both examines theoretical and empiri-cal contributions about this subject. This state of art underlines a moving toward integrative models from a theoretical point of view while empirical approaches seem to be in favour of specific metrics. The comparison of both theoretical and empirical contributions aims at constructing a gen-eral framework to measure KM performance. This framework is applied to four consulting organizations who have implemented a KM initiative.

Suggested Citation

  • Aurélie Dudézert & Agnès Lancini, 2006. "Performance et Gestion des Connaissances : contribution à la construction d'un cadre d'analyse," Post-Print halshs-00010009, HAL.
    • Handle: RePEc:hal:journl:halshs-00010009
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00010009
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    Citations

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    Cited by:

    1. Myriam Karoui & Ali Gürkan & Aurélie Dudézert, 2010. "Virtual Team Collaboration: a review of literature and perspectives," Post-Print hal-00509753, HAL.
    2. Myriam Karoui & Aurélie Dudézert, 2010. "La collaboration centrée sur le partage de connaissances et de l'information au sein des équipes virtuelles : revue de littérature et perspectives de recherche," Post-Print hal-00509749, HAL.
    3. Mohamed Ali Abdelwahed & Mouna Guebsi, 2015. "Barriers to the use of competence mapping: case of Commercial Trains Service Agents of the SNCF [Les entraves à l'utilisation des cartographies des compétences : cas des Agents du Service Commercia," Post-Print hal-01300258, HAL.

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