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Risk-aware business process management using multi-view modeling: method and tool

Author

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  • Rafika Thabet

    (ISITCom - Institut Supérieur d'Informatique et des Techniques de Communication (Université de Sousse) - Université de Sousse, LGC - Laboratoire de Génie Chimique - UT3 - Université Toulouse III - Paul Sabatier - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse)

  • Dominik Bork

    (Business Informatics Group [Vienne] - TU Wien - Vienna University of Technology = Technische Universität Wien, Universität Wien = University of Vienna)

  • Amine Boufaied

    (ISITCom - Institut Supérieur d'Informatique et des Techniques de Communication (Université de Sousse) - Université de Sousse)

  • Elyes Lamine

    (INUC - Institut national universitaire Champollion [Albi] - UT - Université de Toulouse, CGI - Centre Génie Industriel - IMT Mines Albi - IMT École nationale supérieure des Mines d'Albi-Carmaux - IMT - Institut Mines-Télécom [Paris])

  • Ouajdi Korbaa

    (ISITCom - Institut Supérieur d'Informatique et des Techniques de Communication (Université de Sousse) - Université de Sousse)

  • Hervé Pingaud

    (LGC - Laboratoire de Génie Chimique - UT3 - Université Toulouse III - Paul Sabatier - UT - Université de Toulouse - CNRS - Centre National de la Recherche Scientifique - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse)

Abstract

Risk-aware Business Process Management (R-BPM) has been addressed in research since more than a decade. However, the integration of the two independent research streams is still ongoing with a lack of research focusing on the conceptual modeling perspective. Such an integration results in an increased meta-model complexity and a higher entry barrier for modelers in creating conceptual models and for addressees of the models in comprehending them. Multi-view modeling can reduce this complexity by providing multiple interdependent viewpoints that, all together, represent a complex system. Each viewpoint only covers those concepts that are necessary to separate the different concerns of stakeholders. However, adopting multi-view modeling discloses a number of challenges particularly related to managing consistency which is threatened by semantic and syntactic overlaps between the viewpoints. Moreover, usability and efficiency of multi-view modeling have never been systematically evaluated. This paper reports on the conceptualization, implementation, and empirical evaluation of e-BPRIM, a multi-view modeling extension of the Business Process-Risk Management-Integrated Method (BPRIM). The findings of our research contribute to theory by showing, that multi-view modeling outperforms diagram-oriented modeling by means of usability and efficiency of modeling, and quality of models. Moreover, the developed modeling tool is openly available, allowing its adoption and use in R-BPM practice. Eventually, the detailed presentation of the conceptualization serves as a blueprint for other researchers aiming to harness multi-view modeling.

Suggested Citation

  • Rafika Thabet & Dominik Bork & Amine Boufaied & Elyes Lamine & Ouajdi Korbaa & Hervé Pingaud, 2021. "Risk-aware business process management using multi-view modeling: method and tool," Post-Print hal-03202277, HAL.
    • Handle: RePEc:hal:journl:hal-03202277
    DOI: 10.1007/s00766-021-00348-2
    Note: View the original document on HAL open archive server: https://imt-mines-albi.hal.science/hal-03202277v1
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    References listed on IDEAS

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