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Financial performance, environmental compliance, and social outcomes: The three challenges of reverse logistics

Author

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  • Pauline Keh

    (MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School)

  • Florence Rodhain

    (MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School)

  • Régis Meissonier

    (CRIISEA - Centre de Recherche sur les Institutions, l'Industrie et les Systèmes Économiques d'Amiens - UR UPJV 3908 - UPJV - Université de Picardie Jules Verne)

  • Virginie Llorca

    (IBM - IBM France - IBM)

Abstract

For economic, legal, or strategic reasons, manufacturers of electrical and electronic equipment (EEE) are increasingly managing end-of-life product cycles by choosing a recovery option: refurbishing, remanufacturing, and recycling. Reverse logistics is a process in which manufacturers collect their used products for possible revalorization, recycling, or disposal. Some authors consider that this activity is an opportunity to achieve a triple bottom line-economics, environment, and social-benefit. However, beyond hypothetical assumptions, little empirical research provides practical knowledge about the way such a challenge can be met. The aim of this article is thus to provide some grounding for this proposal. Based on an IBM Montpellier case study, this article examines how an integrated reverse logistics model can enable companies to meet three main objectives:(1) Provide economic opportunities through the resale or reuse of machines and parts, (2) successfully deal with environmental challenges such as waste management and legislation compliance, and (3) achieve an important social challenge in terms of local job preservation.

Suggested Citation

  • Pauline Keh & Florence Rodhain & Régis Meissonier & Virginie Llorca, 2012. "Financial performance, environmental compliance, and social outcomes: The three challenges of reverse logistics," Post-Print hal-01965596, HAL.
    • Handle: RePEc:hal:journl:hal-01965596
    DOI: 10.1080/16258312.2012.11517296
    Note: View the original document on HAL open archive server: https://hal.science/hal-01965596
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    References listed on IDEAS

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    Cited by:

    1. Maric, Josip & Rodhain, Florence & Barlette, Yves, 2014. "Information Systems and Reverse Logistics: Examining Drivers of Implementation on Multiple Case Study Scenario," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Next Generation Supply Chains: Trends and Opportunities. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 18, volume 18, pages 211-221, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    2. Josip Maric & Florence Rodhain & Yves Barlette, 2014. "Information Systems and Reverse Logistics: Examining Drivers of Implementation on Multiple Case Study Scenario," Post-Print hal-01967336, HAL.
    3. Jean-Robert Agher & Patrice Dubois & Améziane Aoussat, 2021. "A Bibliometric Analysis of Product-Service Systems’ Design Methodologies: Potential Root-Cause Identification of PSS’ Failures," Sustainability, MDPI, vol. 13(11), pages 1-23, June.
    4. Jean-Robert Agher & Patrice Dubois & Améziane Aoussat, 2021. "A Bibliometric Analysis of Product-Service Systems’ Design Methodologies: Potential Root-Cause Identification of PSS’ Failures," Post-Print hal-03983127, HAL.

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