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“It's not how it looks ! " Exploring managerial perspectives on employee wellbeing

Author

Listed:
  • Jacob Vakkayil
  • Edoardo Della Torre
  • Antonio Giangreco

    (LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

The literature on employee wellbeing (EW) has largely focussed on employees' subjective experiences and has generally assumed that managers' interpretations of EW are consistent and non‐problematic. Tensions inherent in managing complex expectations, and diverse results, have not been adequately investigated, and ways in which EW practices are viewed by senior managers have not been sufficiently examined. This paper attempts to fill this gap by exploring the perceptions of senior managers with human resources (HR) responsibilities affecting EW. There is a specific focus on the tensions experienced by these senior managers and the related tactics they adopted to successfully manage them. We gathered data from focus groups made up of 20 senior managers from companies operating in the Milan County in Italy. An analysis of this data identified four predominant dimensions of EW, as well as the tensions felt by the managers and the various tactics they used to overcome them. Finally, we classified the interpretative tactics into four broad resolution strategies (i.e. flexible , integrative , separated and reciprocal thinking ) that senior managers adopted to cognitively address their experience of tensions.

Suggested Citation

  • Jacob Vakkayil & Edoardo Della Torre & Antonio Giangreco, 2017. "“It's not how it looks ! " Exploring managerial perspectives on employee wellbeing," Post-Print hal-01667386, HAL.
  • Handle: RePEc:hal:journl:hal-01667386
    DOI: 10.1016/j.emj.2016.12.002
    as

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