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Le management opérationnel des services

Author

Listed:
  • Pierre Baranger

    (ICI - Laboratoire Information, Coordination, Incitations - UEB - Université européenne de Bretagne - European University of Brittany - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest)

  • Godefroy Dang Nguyen

    (ICI - Laboratoire Information, Coordination, Incitations - UEB - Université européenne de Bretagne - European University of Brittany - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest, DS - Direction Scientifique - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris])

  • Yvan Leray

    (ICI - Laboratoire Information, Coordination, Incitations - UEB - Université européenne de Bretagne - European University of Brittany - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest)

  • Olivier Mevel

    (ICI - Laboratoire Information, Coordination, Incitations - UEB - Université européenne de Bretagne - European University of Brittany - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest)

Abstract

No abstract is available for this item.

Suggested Citation

  • Pierre Baranger & Godefroy Dang Nguyen & Yvan Leray & Olivier Mevel, 2009. "Le management opérationnel des services," Post-Print hal-01443583, HAL.
    • Handle: RePEc:hal:journl:hal-01443583
    as

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    Cited by:

    1. Olivier Mevel & Thierry Morvan & Nélida Morvan & Magali Jara & Dany Vyt, 2017. "Drive-in service, a complimentary service or a cannibalisation of retailers’ service offering: an analysis from the marketing mix and from the logistics mix [Le Drive, service complémentaire ou can," Post-Print halshs-01806408, HAL.

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