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Implementation of a process continuous improvement in the MSHS services
[Mise en place d'une démarche d'amélioration continue dans les services de la Maison des Sciences de l'Homme et de la Société]

Author

Listed:
  • Geneviève Robert

    (MSHS de Poitiers - Maison des sciences de l'homme et de la société de Poitiers - UP - Université de Poitiers = University of Poitiers - CNRS - Centre National de la Recherche Scientifique)

Abstract

The project aims to conceptualize and implement a system that will improve user service at different identified levels. This is the beginning of a management culture guided by quality.

Suggested Citation

  • Geneviève Robert, 2015. "Implementation of a process continuous improvement in the MSHS services [Mise en place d'une démarche d'amélioration continue dans les services de la Maison des Sciences de l'Homme et de la Société," Post-Print hal-01338880, HAL.
    • Handle: RePEc:hal:journl:hal-01338880
    Note: View the original document on HAL open archive server: https://hal.science/hal-01338880
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    References listed on IDEAS

    as
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    7. ., 2013. "Methodology and data description," Chapters, in: Global Entrepreneurship and Development Index 2013, chapter 6, pages iii-iii, Edward Elgar Publishing.
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