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Les Vertus Habilitantes Et Contraignantes Du Controle : Une Comparaison De Deux Etudes De Cas De Transformation Des Outils

Author

Listed:
  • Amaury Grimand

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers - UP - Université de Poitiers = University of Poitiers - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

  • Ewan Oiry

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers - UP - Université de Poitiers = University of Poitiers - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

  • Aurélien Ragaigne

    (CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers - UP - Université de Poitiers = University of Poitiers - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université)

Abstract

Cette recherche s'appuie sur les travaux de Foucault mettant en évidence le lien entre pouvoir et savoir. Reprenant ce lien, Hatchuel souligne que les savoirs ont une double facette : ils permettent de contraindre mais, par leur dimension réflexive, ils habilitent aussi les individus. Sur cette base, ce texte souligne que les outils de contrôle ont simultanément cette double dimension de contrainte et d'habilitation. L'analyse de l'équilibre qui se construit entre ces deux dynamiques apparaît ainsi comme une clé importante pour l'analyse des outils de contrôle. Dans cet article, nous proposons deux exemples d'outils mettant en avant cette dynamique. Ces deux études de cas rendent compte du développement d'outils de contrôle ayant évolué entre leurs présentations initiales et leurs déploiements dans les services. Ces cas portant sur une enquête de satisfaction et sur un outil de rémunération des compétences sont analysés au travers de la problématique des vertus habilitantes et contraignantes du contrôle (H-C). Les données collectées sont obtenues à partir d'entretiens semi-directifs et de données documentaires. Ce travail montre le rôle de ces vertus H-C dans le processus de transformation des outils de contrôle. Cette recherche identifie ainsi la nécessité de gérer l'articulation de ces logiques H-C apparaissant comme une condition de réussite des démarches de déploiement des outils notamment au travers de la prise en compte de leurs appropriations par les acteurs.

Suggested Citation

  • Amaury Grimand & Ewan Oiry & Aurélien Ragaigne, 2012. "Les Vertus Habilitantes Et Contraignantes Du Controle : Une Comparaison De Deux Etudes De Cas De Transformation Des Outils," Post-Print hal-00690940, HAL.
    • Handle: RePEc:hal:journl:hal-00690940
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    References listed on IDEAS

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