IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-00455184.html
   My bibliography  Save this paper

Implication des acteurs dans le processus de contrôle de gestion : influence des pratiques de communication orale des contrôleurs de gestion sur les attitudes et comportements des managers

Author

Listed:
  • Armelle Godener

    (GDF - Gestion, Droit et Finance - EESC-GEM Grenoble Ecole de Management)

  • Marianela Fornerino

    (MKT - Marketing - EESC-GEM Grenoble Ecole de Management)

  • Jocelyne Deglaine

    (MC - Management et Comportement - EESC-GEM Grenoble Ecole de Management)

Abstract

Le contrôle de gestion n'a de sens que dans la mesure où les informations et les analyses qu'il fournit sont effectivement utilisées par leurs destinataires. Dans l'article proposé, les auteurs montrent au travers d'une enquête menée à titre exploratoire auprès de 118 contrôleurs de gestion français que le regard que les managers portent sur le contrôle de gestion (leur attitude envers ce processus) influence leur degré de participation à ce même processus. Ils montrent d'autre part que cette attitude est significativement plus favorable lorsque le contrôleur de gestion met en pratique certaines techniques spécifiques de communication orale. Ces résultats mettent en évidence l'importance pour le contrôleur de gestion de gérer son image, notamment en adoptant des techniques de communication ouverte et en abandonnant le recours à des techniques de recours à la force. Des implications en termes de recrutement et de formation en découlent.

Suggested Citation

  • Armelle Godener & Marianela Fornerino & Jocelyne Deglaine, 2002. "Implication des acteurs dans le processus de contrôle de gestion : influence des pratiques de communication orale des contrôleurs de gestion sur les attitudes et comportements des managers," Post-Print hal-00455184, HAL.
    • Handle: RePEc:hal:journl:hal-00455184
    Note: View the original document on HAL open archive server: http://hal.grenoble-em.com/hal-00455184
    as

    Download full text from publisher

    File URL: http://hal.grenoble-em.com/hal-00455184/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Merchant, Kenneth A., 1985. "Budgeting and the propensity to create budgetary slack," Accounting, Organizations and Society, Elsevier, vol. 10(2), pages 201-210, April.
    2. Dunk, Alan S., 1990. "Budgetary participation, agreement on evaluation criteria and managerial performance: A research note," Accounting, Organizations and Society, Elsevier, vol. 15(3), pages 171-178.
    3. Simons, Robert, 1990. "The role of management control systems in creating competitive advantage: New perspectives," Accounting, Organizations and Society, Elsevier, vol. 15(1-2), pages 127-143.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Laurent Lavigne, 2020. "Management Control in Local Public Administrations in France - Typological Construction and Organizational Determinants - the Case of Large Intermunicipalities," Public Organization Review, Springer, vol. 20(3), pages 563-583, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Armelle Godener & Marianela Fornerino & Jocelyne Deglaine, 2002. "Implication des acteurs dans le processus de contrôle de gestion : influence des pratiques de communication orale des contrôleurs de gestion sur les attitudes et comportements des managers," Grenoble Ecole de Management (Post-Print) hal-00455184, HAL.
    2. Laura Broccardo & Elisa Giacosa & Francesca Culasso & Alberto Ferraris, 2016. "Budgeting process: an Italian survey in family and non-family firms," World Review of Entrepreneurship, Management and Sustainable Development, Inderscience Enterprises Ltd, vol. 12(2/3), pages 157-174.
    3. Christian Daumoser & Bernhard Hirsch & Matthias Sohn, 2018. "Honesty in budgeting: a review of morality and control aspects in the budgetary slack literature," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 29(2), pages 115-159, August.
    4. Staci A. Kenno & Michelle C. Lau & Barbara J. Sainty, 2018. "In Search of a Theory of Budgeting: A Literature Review," Accounting Perspectives, John Wiley & Sons, vol. 17(4), pages 507-553, December.
    5. Chapman, Christopher S., 1997. "Reflections on a contingent view of accounting," Accounting, Organizations and Society, Elsevier, vol. 22(2), pages 189-205, February.
    6. Armelle Godener & Marianela Fornerino & Daniel Ray, 2008. "La satisfaction des utilisateurs du contrôle de gestion et leur performance managériale," Grenoble Ecole de Management (Post-Print) halshs-00525349, HAL.
    7. Luft, Joan & Shields, Michael D., 2003. "Mapping management accounting: graphics and guidelines for theory-consistent empirical research," Accounting, Organizations and Society, Elsevier, vol. 28(2-3), pages 169-249.
    8. Armelle Godener & Marianela Fornerino & Daniel Ray, 2008. "La satisfaction des utilisateurs du contrôle de gestion et leur performance managériale," Post-Print halshs-00525349, HAL.
    9. Jan Noeverman & Bas A.S. Koene & Roger Williams, 2005. "Construct measurement of evaluative style: a review and proposal," Qualitative Research in Accounting & Management, Emerald Group Publishing, vol. 2(1), pages 77-107, April.
    10. Van der Stede, Wim A. & Young, S. Mark & Chen, Clara Xiaoling, 2005. "Assessing the quality of evidence in empirical management accounting research: The case of survey studies," Accounting, Organizations and Society, Elsevier, vol. 30(7-8), pages 655-684.
    11. Vasilii Erokhin & Dmitry Endovitsky & Alexey Bobryshev & Natalia Kulagina & Anna Ivolga, 2019. "Management Accounting Change as a Sustainable Economic Development Strategy during Pre-Recession and Recession Periods: Evidence from Russia," Sustainability, MDPI, vol. 11(11), pages 1-23, June.
    12. Andrea Francesconi & Enrico Guarini, 2017. "Performance-based funding e sistemi di allocazione delle risorse ai dipartimenti: prime evidenze nelle universit? italiane," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(1), pages 113-134.
    13. Dominik M. Wielgos & Christian Homburg & Christina Kuehnl, 2021. "Digital business capability: its impact on firm and customer performance," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 762-789, July.
    14. Abdessamad Dibi & Abderrahim Benlakouiri, 2022. "The perception of management control by the educational manager: An empirical study [La Perception Du Controle De Gestion Par Le Manager Educatif: Une Etude Empirique]," Post-Print hal-04456305, HAL.
    15. Church, Bryan K. & Kuang, Xi (Jason) & Liu, Yuebing (Sarah), 2019. "The effects of measurement basis and slack benefits on honesty in budget reporting," Accounting, Organizations and Society, Elsevier, vol. 72(C), pages 74-84.
    16. Hall, Matthew, 2010. "Accounting information and managerial work," LSE Research Online Documents on Economics 28539, London School of Economics and Political Science, LSE Library.
    17. Robert Simons, 1988. "Analysis of the organizational characteristics related to tight budget goals," Contemporary Accounting Research, John Wiley & Sons, vol. 5(1), pages 267-283, September.
    18. Pascale Amans & Agnes Mazars & Fabienne Villesèque-Dubus, 2013. "Techniques de gestion et organisations du spectacle vivant : quels dispositifs de soutien et quelles interactions pour l'innovation artistique ?," Post-Print hal-01002362, HAL.
    19. James T. Mackey & F. Johnny Deng, 2016. "Examining the Role of Management Control Systems in the Creation of an Innovative Culture," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 13(03), pages 1-27, June.
    20. Christina Boedker & Kar Ming Chong, 2022. "The mediating role of accounting controls between supervisors' empowering leadership style and subordinates' creativity and goal productivity," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(4), pages 4587-4614, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-00455184. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.