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PwC, une prise de notes efficace

Author

Listed:
  • Marie-Anne Bia Figueiredo

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

Abstract

In 1989, the consulting firm Price Waterhouse launched the first project of Lotus Notes Groupware. From the implementation of this technology, the company expected a "revolution" of the ways of organizing work, based on collaboration and knowledge sharing. From a technical point of view, the project was, at that time, considered an exploit: 10.000 licenses have been deployed within two years. What about the expected organizational change? How had it been managed? We propose an updated and original reading of this knowledge management success story through the change management issue.

Suggested Citation

  • Marie-Anne Bia Figueiredo, 2013. "PwC, une prise de notes efficace," Grenoble Ecole de Management (Post-Print) hal-01262827, HAL.
    • Handle: RePEc:hal:gemptp:hal-01262827
    as

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