IDEAS home Printed from https://ideas.repec.org/p/gtr/gatrjs/jber229.html
   My bibliography  Save this paper

Exploring Factors Affecting the Mobile Commerce Adoption Among University Students in Malaysia

Author

Listed:
  • Nurul Labanihuda Abdull Rahman

    (Universiti Teknologi MARA, Malaysia Author-2-Name: Farah Lina Azizan Author-2-Workplace-Name: Universiti Teknologi MARA, Malaysia Author-3-Name: Shahizan Hassan Author-3-Workplace-Name: School of Business Management, Universiti Utara, Malaysia 06010 Sintok, Kedah, Malaysia Author-4-Name: Dahlia Ibrahim Author-4-Workplace-Name: Faculty of Business and Management, Universiti Teknologi MARA, Cawangan Kedah, Kampus Merbok, 08400 Merbok, Kedah, Malaysia Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

"Objective - The purpose of this study is to present a conceptual framework for implementing mobile commerce utilising the TAM model and the application of Individual-Collectivism at the Individual Level (ICAIL) as a moderating variable in the context of mobile commerce in Malaysia. Methodology - The data for this study were collected from 550 randomly selected students from four Malaysian institutions using a self-administered questionnaire. Findings - The study found that images significantly correlate with the perceived usefulness variable. In contrast, the relationships between subjective norm, output quality, and outcome demonstrability are not significant, and anxiety has a weak relationship with perceived ease of use, playfulness, perception of external control, and self-efficacy indicates significant relationships. Novelty - Subjective norm is related to the image in a substantial way, whereas perceived utility does not affect behaviour. Furthermore, no significant link was found between the moderating variable, ICAIL, and perceived utility, perceived ease of use, subjective norm, or behavioural intention. This study investigated mobile commerce and the use of the ICAIL, which provides information progress for mobile commerce enterprises, service providers, financial institutions, and governments. Type of Paper - Empirical"

Suggested Citation

  • Nurul Labanihuda Abdull Rahman, 2022. "Exploring Factors Affecting the Mobile Commerce Adoption Among University Students in Malaysia ," GATR Journals jber229, Global Academy of Training and Research (GATR) Enterprise.
  • Handle: RePEc:gtr:gatrjs:jber229
    DOI: https://doi.org/10.35609/jber.2022.7.3(1)
    as

    Download full text from publisher

    File URL: http://gatrenterprise.com/GATRJournals/JBER/pdf_files/JBERVol-7(3)2022/1.Farah%20Lina%20Azizan.pdf
    Download Restriction: http://gatrenterprise.com/GATRJournals/online_submission.html

    File URL: https://libkey.io/https://doi.org/10.35609/jber.2022.7.3(1)?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    2. Teo, T. S. H. & Pok, Siau Heong, 2003. "Adoption of WAP-enabled mobile phones among Internet users," Omega, Elsevier, vol. 31(6), pages 483-498, December.
    3. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    4. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nastjuk, Ilja & Herrenkind, Bernd & Marrone, Mauricio & Brendel, Alfred Benedikt & Kolbe, Lutz M., 2020. "What drives the acceptance of autonomous driving? An investigation of acceptance factors from an end-user's perspective," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    2. Mäntymäki, Matti & Salo, Jari, 2013. "Purchasing behavior in social virtual worlds: An examination of Habbo Hotel," International Journal of Information Management, Elsevier, vol. 33(2), pages 282-290.
    3. Nistor, Cristian, 2013. "A conceptual model for the use of social media in companies," MPRA Paper 44224, University Library of Munich, Germany.
    4. Faqih, Khaled M.S., 2016. "An empirical analysis of factors predicting the behavioral intention to adopt Internet shopping technology among non-shoppers in a developing country context: Does gender matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 30(C), pages 140-164.
    5. Sarv Devaraj & Ming Fan & Rajiv Kohli, 2002. "Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics," Information Systems Research, INFORMS, vol. 13(3), pages 316-333, September.
    6. Shafiqul Islam & Mohammad Fakhrul Islam & Noor-E- Zannat, 2023. "Behavioral Intention to Use Online for Shopping in Bangladesh: A Technology Acceptance Model Analysis," SAGE Open, , vol. 13(3), pages 21582440231, September.
    7. Juan F. Tavera Mesías & Juan C. Sánchez Giraldo & Bernardo Ballesteros Díaz, 2011. "Aceptación del E-Commerce en Colombia: un estudio para la ciudad de Medellín," Revista Facultad de Ciencias Económicas, Universidad Militar Nueva Granada, December.
    8. Zhiqiang Yuan & Jing Liu & Xi Deng & Tianzi Ding & Tommy Tanu Wijaya, 2023. "Facilitating Conditions as the Biggest Factor Influencing Elementary School Teachers’ Usage Behavior of Dynamic Mathematics Software in China," Mathematics, MDPI, vol. 11(6), pages 1-18, March.
    9. Yadgar Taha M. Hamakhan, 2020. "The effect of individual factors on user behaviour and the moderating role of trust: an empirical investigation of consumers’ acceptance of electronic banking in the Kurdistan Region of Iraq," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 6(1), pages 1-29, December.
    10. Liébana-Cabanillas, Francisco & Marinkovic, Veljko & Ramos de Luna, Iviane & Kalinic, Zoran, 2018. "Predicting the determinants of mobile payment acceptance: A hybrid SEM-neural network approach," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 117-130.
    11. Deborah Compeau & Barbara Marcolin & Helen Kelley & Chris Higgins, 2012. "Research Commentary ---Generalizability of Information Systems Research Using Student Subjects---A Reflection on Our Practices and Recommendations for Future Research," Information Systems Research, INFORMS, vol. 23(4), pages 1093-1109, December.
    12. Chen Wei, 2021. "The influence of Consumers’ Purchase intention on Smart Wearable Device: A study of Consumers in East China," International Journal of Science and Business, IJSAB International, vol. 5(8), pages 46-72.
    13. Gerli, Paolo & Clement, Jessica & Esposito, Giovanni & Mora, Luca & Crutzen, Nathalie, 2022. "The hidden power of emotions: How psychological factors influence skill development in smart technology adoption," Technological Forecasting and Social Change, Elsevier, vol. 180(C).
    14. Yoon, Jeewhan & Vonortas, Nicholas S. & Han, SungWon, 2020. "Do-It-Yourself laboratories and attitude toward use: The effects of self-efficacy and the perception of security and privacy," Technological Forecasting and Social Change, Elsevier, vol. 159(C).
    15. Irfan Bashir & C. Madhavaiah, 2014. "Determinants of Young Consumers’ Intention to Use Internet Banking Services in India," Vision, , vol. 18(3), pages 153-163, September.
    16. Khalil Moghaddam, B. & Khatoon-Abadi, A., 2013. "Factors affecting ICT adoption among rural users: A case study of ICT Center in Iran," Telecommunications Policy, Elsevier, vol. 37(11), pages 1083-1094.
    17. Tamara Dinev & Paul Hart, 2006. "An Extended Privacy Calculus Model for E-Commerce Transactions," Information Systems Research, INFORMS, vol. 17(1), pages 61-80, March.
    18. Arif Hasan & S. K. Gupta, 2020. "Exploring Tourists’ Behavioural Intentions Towards Use of Select Mobile Wallets for Digital Payments," Paradigm, , vol. 24(2), pages 177-194, December.
    19. Nripendra P. Rana & Yogesh K. Dwivedi & Banita Lal & Michael D. Williams & Marc Clement, 2017. "Citizens’ adoption of an electronic government system: towards a unified view," Information Systems Frontiers, Springer, vol. 19(3), pages 549-568, June.
    20. D. Harrison McKnight & Vivek Choudhury & Charles Kacmar, 2002. "Developing and Validating Trust Measures for e-Commerce: An Integrative Typology," Information Systems Research, INFORMS, vol. 13(3), pages 334-359, September.

    More about this item

    Keywords

    M-commerce; Technology Acceptance Model; Individual-Collectivism at Individual level; Perceived Ease of Use; Perceived Usefulness;
    All these keywords.

    JEL classification:

    • F1 - International Economics - - Trade
    • F10 - International Economics - - Trade - - - General
    • F19 - International Economics - - Trade - - - Other

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gtr:gatrjs:jber229. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Prof. Dr. Abd Rahim Mohamad (email available below). General contact details of provider: http://gatrenterprise.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.