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Kijken in het brein: Over de mogelijkheden van neuromarketing

Author

Listed:
  • Smidts, A.

Abstract

Met moderne beeldvormende technieken, de neuro-imaging-technieken, kan ge-meten worden waar en wanneer hersenactiviteit plaats vindt bij de uitvoering van een bepaalde taak. Zodoende kan de reactie van de hersenen gemeten worden op marketing stimuli zoals een reclamefilmpje of een verpakking, of als een klant moet kiezen tussen merken. In deze rede wordt een visie gegeven op de mogelijk-heden van onderzoek met behulp van hersenscans in marketing. De sterkten en zwakten van de vier belangrijkste neuro-imaging-technieken worden besproken (EEG, MEG, PET en fMRI), en de geschiktheid van deze technieken voor toepas-sing in marktonderzoek wordt bepaald. In een tweetal voorbeelden van consumen-tenonderzoek (reclameherinnering en merkkeuzeprocessen) worden de toepas-singsmogelijkheden ge??llustreerd. Er wordt geconcludeerd dat neuro-imaging unieke mogelijkheden opent voor marktonderzoek, maar dat nog veel fundamen-teel onderzoek nodig is voordat deze technieken ingezet kunnen worden in de praktijk. Het doel van neuromarketing is het beter begrijpen van de klant en haar reactie op marketing stimuli, door de processen in de hersenen direct te meten en in de theorievorming en stimuli-ontwikkeling te betrekken. Alhoewel de grootste nadruk ligt op het beter begrijpen van de klant door middel van theorievorming, moet het uiteindelijk ook de manager helpen bij het ontwerpen van effectievere marketing stimuli.

Suggested Citation

  • Smidts, A., 2002. "Kijken in het brein: Over de mogelijkheden van neuromarketing," ERIM Inaugural Address Series Research in Management 308, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam..
    • Handle: RePEc:ems:euriar:308
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    File URL: https://repub.eur.nl/pub/308/EIA-012-MKT.pdf
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    Citations

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    Cited by:

    1. Aroa Costa-Feito & Ana M. González-Fernández & Carmen Rodríguez-Santos & Miguel Cervantes-Blanco, 2023. "Electroencephalography in consumer behaviour and marketing: a science mapping approach," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    2. Bhardwaj, Shikha & Rana, Gunjan A & Behl, Abhishek & Gallego de Caceres, Santiago Juan, 2023. "Exploring the boundaries of Neuromarketing through systematic investigation," Journal of Business Research, Elsevier, vol. 154(C).
    3. Monica Ţichindelean (Beca) & Mihai Ţichindelean, 2019. "A Study Of Banking Marketers' Perception Regarding The Use Of Neuromarketing Techniques In Banking Services," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 2(21), pages 1-8.
    4. Marcin Lewicki & Robert Romanowski, 2016. "Społeczne uwarunkowania stosowania metod neuromarketingowych w założeniach ekonomii behawioralnej," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 40, pages 257-272.
    5. Nihan TOMRİS KÜÇÜN & Emel GÖNENÇ GÜLER, 2021. "Examination of Consumer Purchase Decisions via Neuromarketing Methods: A Social Psychology Approach," Prizren Social Science Journal, SHIKS, vol. 5(2), pages 14-29, August.
    6. Ahmed H. Alsharif & Nor Zafir Md Salleh & Rohaizat Baharun & Alharthi Rami Hashem E & Aida Azlina Mansor & Javed Ali & Alhamzah F. Abbas, 2021. "Neuroimaging Techniques in Advertising Research: Main Applications, Development, and Brain Regions and Processes," Sustainability, MDPI, vol. 13(11), pages 1-25, June.
    7. Lina PilelienÄ— & Ahmed H. Alsharif & Ibrahim Bader Alharbi, 2022. "Scientometric Analysis Of Scientific Literature On Neuromarketing Tools In Advertising," Baltic Journal of Economic Studies, Publishing house "Baltija Publishing", vol. 8(5).
    8. Ahmed H. Alsharif & Nor Zafir Md Salleh & Alharthi Rami Hashem E & Ahmad Khraiwish & Lennora Putit & Lily Suriani Mohd Arif, 2023. "Exploring Factors Influencing Neuromarketing Implementation in Malaysian Universities: Barriers and Enablers," Sustainability, MDPI, vol. 15(5), pages 1-27, March.
    9. Ahmed H. Alsharif & Nor Zafir Md Salleh & Mazilah Abdullah & Ahmad Khraiwish & Azmirul Ashaari, 2023. "Neuromarketing Tools Used in the Marketing Mix: A Systematic Literature and Future Research Agenda," SAGE Open, , vol. 13(1), pages 21582440231, February.

    More about this item

    Keywords

    EEG; MEG; PET; brain activity; brain scan; cognitive neuroscience; fMRI; marketing research; neuroeconomics; neuroimaging; neuromarketing; psychophysiology; research methodology;
    All these keywords.

    JEL classification:

    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M39 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Other

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