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Improving warehouse responsiveness by job priority management

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  • Kim, T.Y.

Abstract

Warehouses employ order cut-off times to ensure sufficient time for fulfilment. To satisfy higher consumer expectations, these cut-off times are gradually postponed to improve order responsiveness. Warehouses therefore have to allocate jobs more efficiently to meet compressed response times. Priority job management by means of flow-shop models has been used mainly for manufacturing systems but can also be applied for warehouse job scheduling to accommodate tighter cut-off times. This study investigates which priority rule performs best under which circumstances. The performance of each rule is evaluated in terms of a common cost criterion that integrates the objectives of low earliness, low tardiness, low labour idleness, and low work-in-process stocks. A real-world case study for a warehouse distribution centre of an original equipment manufacturer in consumer electronics provides the input parameters for a simulation study. The simulation outcomes validate several strategies for improved responsiveness. In particular, the critical ratio rule has the fastest flow-time and performs best for warehouse scenarios with expensive products and high labour costs.

Suggested Citation

  • Kim, T.Y., 2018. "Improving warehouse responsiveness by job priority management," Econometric Institute Research Papers EI2018-02, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    • Handle: RePEc:ems:eureir:112492
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    Keywords

    responsiveness; queuing model; order fulfilment; cut-off operation; flow-shop scheduling;
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