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Robotic process automation at Telefónica O2

Author

Listed:
  • Lacity, Mary
  • Willcocks, Leslie P.
  • Craig, Andrew

Abstract

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Suggested Citation

  • Lacity, Mary & Willcocks, Leslie P. & Craig, Andrew, 2015. "Robotic process automation at Telefónica O2," LSE Research Online Documents on Economics 64516, London School of Economics and Political Science, LSE Library.
    • Handle: RePEc:ehl:lserod:64516
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    File URL: http://eprints.lse.ac.uk/64516/
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    Cited by:

    1. Julia Siderska, 2021. "The Adoption of Robotic Process Automation Technology to Ensure Business Processes during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(14), pages 1-20, July.
    2. Costa Diogo António da Silva & Mamede Henrique São & Mira da Silva Miguel, 2022. "Robotic Process Automation (RPA) Adoption: A Systematic Literature Review," Engineering Management in Production and Services, Sciendo, vol. 14(2), pages 1-12, June.
    3. Alexandru-Mihai Crijman, 2021. "Good Business Processes Candidates For Automation Future Of Work: Robotic Process Automation," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 4, pages 63-71, August.
    4. Huang, Feiqi & Vasarhelyi, Miklos A., 2019. "Applying robotic process automation (RPA) in auditing: A framework," International Journal of Accounting Information Systems, Elsevier, vol. 35(C).

    More about this item

    JEL classification:

    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General

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