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Managing non-profit organisations: towards a new approach

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  • Anheier, Helmut K.

Abstract

This paper puts forth the thesis that the management of non-profit organisations is often ill understood because we proceed from the wrong assumptions about how these organisations operate. Based on this premise, this paper develops a model of the non-profit form as a conglomerate of multiple organisations with multiple bottom lines that demand a variety of different management approaches and styles: a holistic conception that emphasises the diversity of orientations within and outside the organisation; a normative dimension that includes not only economic aspects but also the importance of values and politics; a strategic-developmental dimension that sees organisations as evolving systems encountering problems and opportunities that frequently involve fundamental dilemmas; and an operative dimension that deals with the everyday functioning of organisations. In a third part, the paper presents the basic contours of an analytic approach that tries to accommodate the distinct management challenges faced by non-profit organisations.

Suggested Citation

  • Anheier, Helmut K., 2000. "Managing non-profit organisations: towards a new approach," LSE Research Online Documents on Economics 29022, London School of Economics and Political Science, LSE Library.
    • Handle: RePEc:ehl:lserod:29022
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    File URL: http://eprints.lse.ac.uk/29022/
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    References listed on IDEAS

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    1. Susan Rose-Ackerman, 1996. "Altruism, Nonprofits, and Economic Theory," Journal of Economic Literature, American Economic Association, vol. 34(2), pages 701-728, June.
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    Cited by:

    1. Erwan Quéinnec, 2012. "Les organisations sans but lucratif repondent- elles à une demande de biens de confiance ? Le cas des services de prise en charge," Revue d'économie politique, Dalloz, vol. 122(1), pages 67-87.
    2. Esther Etti ISLER & Doina DANAIATA & Violet SĂCUI & Ana NĂSTASE, 2021. "The CEO and the Community-Center's Performance: The Moderating Role of Community Awareness," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 22(4), pages 499-506, October.
    3. Erwan Queinnec, 2011. "Do Not-For-Profit Organizations Meet A Demand For Trust Goods ? A Reappraisal Of The Contract Failure Theory [Resoudre Un Probleme D’Asymetrie D’Information En S’Abstenant De Faire Du Profit : Les ," Working Papers hal-01367931, HAL.
    4. Ian Dawson & Alison Dunn, 2006. "Governance Codes of Practice in the Not‐for‐Profit Sector," Corporate Governance: An International Review, Wiley Blackwell, vol. 14(1), pages 33-42, January.
    5. Gemma Berenguer & Zuo-Jun (Max) Shen, 2020. "OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 888-905, September.
    6. Justin W. Webb & Geoffrey M. Kistruck & R. Duane Ireland & David J. Ketchen Jr., 2010. "The Entrepreneurship Process in Base of the Pyramid Markets: The Case of Multinational Enterprise/Nongovernment Organization Alliances," Entrepreneurship Theory and Practice, , vol. 34(3), pages 555-581, May.
    7. Nicolae Bibu & Mihai Lisetchi & Diana Sala, 2012. "Beyond The Obvious: Social Innovation In The Ngos Management," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 6(1), pages 1-8, November.
    8. POLLIFRONI Massimo & MILITARU Gheorghe & IOANA Adrian, 2016. ""Diversity Management" Towards "Diversity Engagement": The New Key Drivers For The Corporate Performances," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 68(3), pages 127-141, December.
    9. Renato Civitillo & Paolo Ricci & Biagio Simonetti, 2019. "Management and performance of Non-Profit Institutions: finding new development trajectories—evidence from Italy," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(5), pages 2275-2290, September.
    10. Erwan Queinnec, 2011. "Do Not-For-Profit Organizations Meet A Demand For Trust Goods ? A Reappraisal Of The Contract Failure Theory [Resoudre Un Probleme D’Asymetrie D’Information En S’Abstenant De Faire Du Profit : Les ," CEPN Working Papers hal-01367931, HAL.

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    JEL classification:

    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General

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