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Le projet Harmonie

Author

Listed:
  • Richard Landry
  • Suzanne Rivard

Abstract

Managing large software project in general, and the implementation of ERPs in particular, entails several risks. Such was project Harmonie the implementation of SAP R/3 in support of the human resources, finance, and materials management processes at Hydro-Quebec. The size of the project, along with its technological newness, its complexity, the importance of the changes it was bringing to the organization, and a tight schedule. This report describes the management of project Harmonie, focusing on two aspects: (1) the0501n mechanisms Hydro-Quebec management put into place so as to ensure project success, and (2) the project management tools used by Serge Piotte, director of project Harmonie, along with the leadership principles that guided him. La conduite de grands projets de technologie de l'information en général, et d'implantation de progiciels intégrés en particulier, comporte souvent éléments de risque important pour les organisations. Ainsi en était-il pour le projet Harmonie de Hydro-Québec, nom donné au projet d'implantation du progiciel R/3 de SAP en support aux processus de gestion des ressources humaines, matérielles et financières. Les éléments de risque du projet étaient principalement reliés à son envergure, à la nouveauté et à la complexité technologiques, à l'ampleur des changements et aux exigences d'un échéancier serré. Ce texte décrit la gestion du projet Harmonie, d'une part en présentant les principaux mécanismes mis en place par la direction de Hydro-Québec pour en assurer le succès et d'autre part en décrivant certains des principaux outils de gestion adoptés par Serge Piotte, directeur du projet Harmonie, et en présentant les principes d'exercice du leadership qui l'ont guidé tout au long du projet.

Suggested Citation

  • Richard Landry & Suzanne Rivard, 2000. "Le projet Harmonie," CIRANO Working Papers 2000s-21, CIRANO.
    • Handle: RePEc:cir:cirwor:2000s-21
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    File URL: https://cirano.qc.ca/files/publications/2000s-21.pdf
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