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Does Federalism Affect E-Government in Germany?

Author

Listed:
  • Florian Bartholomae
  • Chang Woon Nam
  • Peter Steinhoff

Abstract

International comparisons show that the reasons why e-government development in Germany does not occupy the desired “top spot” in rankings lie primarily in the inadequate provision of online services with little corresponding user orientation. In order to provide better and faster public services in Germany, the Online Access Act was introduced in 2017, which stipulates that the federal, state and local governments must provide 575 services electronically via administrative portals by 2022. However, this deadline has not been met. This study suggests that Germany’s federal political structure is significant and that swift and successful implementation of e-government systems in the future will require additional energy, willingness and effort for systematic, comprehensive and intensive coordination between the various levels of government. This applies both to the development of digital solutions for public services and to the reuse of “one-for-all” services already provided for their broad availability across states and municipalities.

Suggested Citation

  • Florian Bartholomae & Chang Woon Nam & Peter Steinhoff, 2023. "Does Federalism Affect E-Government in Germany?," CESifo Working Paper Series 10260, CESifo.
  • Handle: RePEc:ces:ceswps:_10260
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    File URL: https://www.cesifo.org/DocDL/cesifo1_wp10260.pdf
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    References listed on IDEAS

    as
    1. Stefanos Balaskas & Aliki Panagiotarou & Maria Rigou, 2022. "The Influence of Trustworthiness and Technology Acceptance Factors on the Usage of e-Government Services during COVID-19: A Case Study of Post COVID-19 Greece," Administrative Sciences, MDPI, vol. 12(4), pages 1-25, September.
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    More about this item

    Keywords

    federalism; e-government; digitalization; public services; Germany;
    All these keywords.

    JEL classification:

    • H40 - Public Economics - - Publicly Provided Goods - - - General
    • H77 - Public Economics - - State and Local Government; Intergovernmental Relations - - - Intergovernmental Relations; Federalism
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy

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