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in brief... Confusopoly: how mobile phone companies use product complexity to raise prices

Author

Listed:
  • Christos Genakos
  • Tobias Kretschmer
  • Ambre Nicolle

Abstract

Confusing consumers can be profitable for companies, particularly in a highly competitive market. Christos Genakos, Tobias Kretschmer and Ambre Nicolle find evidence that, for a period, phone operators decreased the transparency of their mobile plans, creating confusion among users and, at the same time, pushing up prices.

Suggested Citation

  • Christos Genakos & Tobias Kretschmer & Ambre Nicolle, 2022. "in brief... Confusopoly: how mobile phone companies use product complexity to raise prices," CentrePiece - The magazine for economic performance 634, Centre for Economic Performance, LSE.
    • Handle: RePEc:cep:cepcnp:634
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    References listed on IDEAS

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    1. Spiegler, Ran, 2014. "Bounded Rationality and Industrial Organization," OUP Catalogue, Oxford University Press, number 9780199334261.
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    More about this item

    Keywords

    competitive strategy; obfuscation; mobile telecommunications industry;
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