Public Relative Performance Feedback in Complex Service Systems: Improving Productivity through the Adoption of Best Practices
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- Victoria Sevcenko & Sendil Ethiraj, 2018. "How Do Firms Appropriate Value from Employees with Transferable Skills? A Study of the Appropriation Puzzle in Actively Managed Mutual Funds," Organization Science, INFORMS, vol. 29(5), pages 775-795, October.
- Bradley R. Staats & Hengchen Dai & David Hofmann & Katherine L. Milkman, 2017. "Motivating Process Compliance Through Individual Electronic Monitoring: An Empirical Examination of Hand Hygiene in Healthcare," Management Science, INFORMS, vol. 63(5), pages 1563-1585, May.
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More about this item
Keywords
productivity; workflow; relative performance feedback; best practice transfer; empirical operations;All these keywords.
NEP fields
This paper has been announced in the following NEP Reports:- NEP-HRM-2015-10-17 (Human Capital and Human Resource Management)
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