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E-Government in Italy: current issues and future perspectives

Author

Listed:
  • Carlo Maria Arpaia

    (Bank of Italy)

  • Pasquale Ferro

    (Bank of Italy)

  • Walter Giuzio

    (Bank of Italy)

  • Giorgio Ivaldi

    (Bank of Italy)

  • Daniela Monacelli

    (Bank of Italy)

Abstract

The paper examines the development of e-Government in Italy and its critical aspects. The main obstacles lie both in citizens lagging behind in their digital skills and the fact that the public sector seems unable to fully exploit the benefits of computerization. ICT use by the public sector is mainly directed at internal processes and less at the provision of services. Moreover, the digitalization process has often overlooked the �networking� capability of public information systems, having effectively been left to the initiative of individual institutions in a framework of weak governance at central level. Digitalization is currently moving towards a top-down approach aiming at solutions extendable over all the public sector. It relies on �system-wide projects�, which are on a national scale, have a large impact on the individual entities� applications, and fix standards for interoperability among systems. This process must be accompanied, however, by �ownership� of the implementation by individual entities, which is essential to trigger the management and organizational changes needed to take full advantage of ICT.

Suggested Citation

  • Carlo Maria Arpaia & Pasquale Ferro & Walter Giuzio & Giorgio Ivaldi & Daniela Monacelli, 2016. "E-Government in Italy: current issues and future perspectives," Questioni di Economia e Finanza (Occasional Papers) 309, Bank of Italy, Economic Research and International Relations Area.
    • Handle: RePEc:bdi:opques:qef_309_16
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    File URL: https://www.bancaditalia.it/pubblicazioni/qef/2016-0309/QEF_309_16.pdf
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    References listed on IDEAS

    as
    1. Daniela Monacelli & Maria Grazia Pazienza & Chiara Rapallini, 2016. "Municipality Budget Rules and Debt: Is the Italian Regulation Effective?," Public Budgeting & Finance, Wiley Blackwell, vol. 36(3), pages 114-140, September.
    2. Daniela Monacelli & Aline Pennisi, 2015. "Spending Review: una, nessuna, centomila," ECONOMIA PUBBLICA, FrancoAngeli Editore, vol. 2015(1), pages 69-108.
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    More about this item

    Keywords

    e-government; digitalization of public sector;

    JEL classification:

    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy

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