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Costumer reactions to real out-of-stocks

Author

Listed:
  • Helm, Roland
  • Hegenbart, Thomas

Abstract

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Suggested Citation

  • Helm, Roland & Hegenbart, Thomas, 2011. "Costumer reactions to real out-of-stocks," University of Regensburg Working Papers in Business, Economics and Management Information Systems 458, University of Regensburg, Department of Economics.
    • Handle: RePEc:bay:rdwiwi:21309
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    File URL: https://epub.uni-regensburg.de/21309/1/Diskussionsbeitrag_Stock-out__management.pdf
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    Citations

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    Cited by:

    1. Sanchez-Ruiz Lidia & Blanco Beatriz & Kyguolienė Asta, 2018. "A Theoretical Overview of the Stockout Problem in Retail: from Causes to Consequences," Management of Organizations: Systematic Research, Sciendo, vol. 79(1), pages 103-116, June.
    2. Zhao-Hong Cheng & Chun-Tuan Chang & Yu-Kang Lee, 2020. "Linking hedonic and utilitarian shopping values to consumer skepticism and green consumption: the roles of environmental involvement and locus of control," Review of Managerial Science, Springer, vol. 14(1), pages 61-85, February.
    3. Son, Junghwa & Kang, Ji Hye & Jang, Sungha, 2019. "The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 421-427.

    More about this item

    JEL classification:

    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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