Do We Need to Assess Service Delivery at Canadian Ports?
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Abstract
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DOI: 10.22004/ag.econ.319300
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References listed on IDEAS
- Tony Schellinck & Mary R. Brooks, 2014. "Improving port effectiveness through determinance/performance gap analysis," Maritime Policy & Management, Taylor & Francis Journals, vol. 41(4), pages 328-345, July.
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