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Information Systems in Sustainable Hospitality and the Creation of Business Value

In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023

Author

Listed:
  • Klada, Nikoletta
  • Stroumpoulis, Asterios
  • Varelas , Sotirios
  • Georgopoulos, Nicolaos

Abstract

The primary study areas of this research are Information Systems, Sustainable Development and Hospitality Industry. During the last few years, many surveys have examined the connection of the above concepts and how they could lead to business performance, aiming for a competitive advantage and economies of scale. There is a gap in the international literature review regarding the above meanings and the business value. So, the main goal of this research is to find this gap and propose a conceptual framework for future research. The methodology used in this paper is based on a literature review, which tries to find the gap in the international literature and understand the concepts under examination. The main finding of this research is the development of a conceptual framework, which explains how the sustainability and the resources of Information Technology could lead to the creation of business value. Finally, hotel managers and companies could benefit from this added value and strengthen their position inside their task environment.

Suggested Citation

  • Klada, Nikoletta & Stroumpoulis, Asterios & Varelas , Sotirios & Georgopoulos, Nicolaos, 2023. "Information Systems in Sustainable Hospitality and the Creation of Business Value," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2023), Hybrid Conference, Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Dubrovnik, Croatia, 4-6 September, 2023, pages 299-304, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    • Handle: RePEc:zbw:entr23:302090
    DOI: 10.54820/entrenova-2023-0027
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    References listed on IDEAS

    as
    1. Leonidou, Leonidas C. & Leonidou, Constantinos N. & Fotiadis, Thomas A. & Zeriti, Athina, 2013. "Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance," Tourism Management, Elsevier, vol. 35(C), pages 94-110.
    2. Asterios Stroumpoulis & Evangelia Kopanaki & George Karaganis, 2021. "Examining the Relationship between Information Systems, Sustainable SCM, and Competitive Advantage," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
    3. Iva Slivar & Uglješa Stankov & Vanja Pavluković, 2019. "CASE STUDY: Delegated Distribution: Hotels Should Be Warned! An Example from Croatia," Transnational Marketing Journal, Oxbridge Publishing House, UK, vol. 7(2), pages 245-256, October.
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    More about this item

    Keywords

    Tourism Industry; Sustainable Development; Information Systems;
    All these keywords.

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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