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The Future of Gamification in Organizations: A Scoping Review

In: Gamification and Global Business Management Mapping the Future

Author

Listed:
  • Nirma Sadamali Jayawardena
  • Charitha Harshani Perera
  • Narayanage Jayantha Dewasiri
  • P G S Amila Jayarathne

Abstract

Gamification is defined differently in both research literature and among people. The purpose of this book chapter is to provide a detailed scoping review of the future of gamification in organizations. The first section provides an overview of the future of gamification in the business context. The second section provides an overview of the scoping review methodology and the third section illustrates the thematic analysis of gamification in organizations. The final section discusses the conclusion by providing implications for future researchers in the area of gamification in organizations. Gamification science is distinct not only from game science but also from non-scientific forms of gamification research. The purpose of gamification science is not to denounce nonscientific approaches to the study of gamification; instead, it establishes precise limits on the scope of the subfield. Gamification scientists seek to comprehend how games can be utilized to affect the attitudes, behaviors, and other states of being of humans. To further elucidate this position, we also provide a research agenda and framework for the study of gamification science.

Suggested Citation

  • Nirma Sadamali Jayawardena & Charitha Harshani Perera & Narayanage Jayantha Dewasiri & P G S Amila Jayarathne, 2025. "The Future of Gamification in Organizations: A Scoping Review," World Scientific Book Chapters, in: Abhishek Behl & Brinda Sampat & Vijay Pereira (ed.), Gamification and Global Business Management Mapping the Future, chapter 6, pages 119-146, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789819801541_0006
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    More about this item

    Keywords

    Gamification; Dark Side; Ethics; Privacy; Health; Consumer Behaviour; Fintech;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights

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