IDEAS home Printed from https://ideas.repec.org/h/wsi/wschap/9789812701527_0029.html
   My bibliography  Save this book chapter

Organizational Trust And The Choice Of A Dominant Km Approach: Two Critical Factors Of The Km Success Equation

In: Knowledge Management Nurturing Culture, Innovation, and Technology

Author

Listed:
  • VINCENT M. RIBIÈRE

    (School of Management, New York Institute of Technology, New York, NY, USA)

  • MICHAEL STANKOSKY

    (Department of Engineering Management and Systems Engineering, The George Washington University, Washington, DC, USA)

Abstract

Numerous studies have highlighted the importance of trust in KM initiatives. However, very few have been conducted to quantify its effect and its relationship with other KM factors. The purpose of this study is to start filling this gap. Data from 101 US organizations involved in KM were collected. For each organization the level of usage of different KM tools and practices was assessed and the main KM approach adopted by the organization (codification vs. personalization) was estimated. In addition, the level of organizational trust and the level of success of the KM initiative were assessed. Eight hypotheses were postulated to study the relationships between the above three factors. We present that trust and the personalization approach have a significant influence on KM initiative success.

Suggested Citation

  • Vincent M. Ribière & Michael Stankosky, 2005. "Organizational Trust And The Choice Of A Dominant Km Approach: Two Critical Factors Of The Km Success Equation," World Scientific Book Chapters, in: Suliman Hawamdeh (ed.), Knowledge Management Nurturing Culture, Innovation, and Technology, chapter 29, pages 341-353, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812701527_0029
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/doi/pdf/10.1142/9789812701527_0029
    Download Restriction: Ebook Access is available upon purchase.
    File URL: https://www.worldscientific.com/doi/abs/10.1142/9789812701527_0029
    Download Restriction: Ebook Access is available upon purchase.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:wschap:9789812701527_0029. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscientific.com/page/worldscibooks .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.