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The Role of Social Networks in Organizational Knowledge Sharing

In: Knowledge Management Nurturing Culture, Innovation, and Technology

Author

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  • Laila Marouf

    (Department of Library and Information Science, Kuwait University, Kuwait, Kuwait)

Abstract

Organizations are in important respect social networks, whereby knowledge is socially constructed and shared. This study employed Social Network Analysis (SNA) to investigate the strength of inter-unit ties within a financial organization. The association of these ties with the sharing of different types of knowledge was measured by a specifically created and developed web survey that was provided to twenty two units within the firm. Multiple Regression Quadratic Assignment Procedure (MRQAP) was used to examine two main questions and hypotheses. First, associations between strength of business ties and the sharing of public knowledge, and second associations between strength of social ties and the sharing of private knowledge.Results showed that strength of business relationships rather than strength of the social relationships contributed most significantly to the sharing of public and private knowledge in this organization. By using new variable configurations and dichotomies for tie strength and knowledge types, the study generated new insights concerning the effects of tie strength on knowledge sharing.

Suggested Citation

  • Laila Marouf, 2005. "The Role of Social Networks in Organizational Knowledge Sharing," World Scientific Book Chapters, in: Suliman Hawamdeh (ed.), Knowledge Management Nurturing Culture, Innovation, and Technology, chapter 6, pages 65-77, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812701527_0006
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