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Cultural Intelligence and Job Performance of Employees in FDI Enterprises: The Mediating Role of Work Engagement

In: Emerging and Evolving Business and Management Issues in Vietnam Research and Practice

Author

Listed:
  • Quoc Phan Tan
  • Bang Nguyen-Viet

Abstract

This study aims to test the direct impact of cultural intelligence on employee performance and examine the mediating role of work engagement. Data were collected from 307 provincial employees who were working in foreign direct investment (FDI) enterprises located within the Industrial Zones of Ho Chi Minh (IZHCM) City. The results reveal that cultural intelligence has a significant positive effect on work engagement and job performance with work engagement acting as a mediating influence mechanism. The study also found the role of demographic variables (gender, professional qualifications, and seniority) in the relationship between cultural intelligence, work engagement, and job performance. The research offers valuable insights for managers of FDI enterprises seeking to enhance job performance by improving human resource policies and fostering cultural intelligence and work engagement among their employees.

Suggested Citation

  • Quoc Phan Tan & Bang Nguyen-Viet, 2024. "Cultural Intelligence and Job Performance of Employees in FDI Enterprises: The Mediating Role of Work Engagement," World Scientific Book Chapters, in: Hoai Trong Nguyen & Thanh Dinh Su & Toan Luu Duc Huynh & Angelina Nhat-Hanh Le (ed.), Emerging and Evolving Business and Management Issues in Vietnam Research and Practice, chapter 3, pages 87-112, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811286100_0003
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    More about this item

    Keywords

    Strategic Management; Environmental Uncertainty; Digital Marketing; Marketing and Digital Shift; Cultural Intelligence; Quality Measurement; Prosumption; Transitional Economy; IoT Adoption; Market Orientation; Social Investment; Productivity Growth; Fintech; New Managerialism; Financial Literacy; Digital Literacy; Personal Financial Management; Digital Financial Services; Vietnam;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • F23 - International Economics - - International Factor Movements and International Business - - - Multinational Firms; International Business
    • F44 - International Economics - - Macroeconomic Aspects of International Trade and Finance - - - International Business Cycles
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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